My wife contracted Covid a day and a half before my retirement party. She called at that time to postpone the cake, not get a refund since she already paid. They said they wouldn't. Don't have life issues if you order something from them. Our business and others I'll alert via social media will never go there again. Thanks for working with us Cinderella....
We came to pick up a graduation cake for my nephew and we bought 2 cupcakes for ourselves. The cupcakes displayed were all so appealing and beautifully decorated. I had never been to Cinderella's Cake so this was a huge treat. There was a large assortment of cupcakes and I tried the Lemon. My husband picked the Cookies and Cream. They were both delicious and the absolute best cupcakes I've ever had. They both had tons of flavor in their own way. I'm big on texture and both cupcakes fit the bill. The store was cake pops beautifully decorated cookies. I definitely would recommend Cinderella's Cakes if you're looking for a cake, cupcakes or cookies for a party.
They made my daughters 1st birthday cake years ago, it was beautiful and tasted great. I put my design input on it and came out beautifully even the smash cake.
Extremely helpful staff. Will work with you on designing from scratch or from one of their existing styles. You can pretty much get anything you want from the type of cake, filling and frostings.They have cakes and other typed of baked goods. Some stuff is ready and you can just take other stuff you need to place an order and will be made. We ordered a cake, cake pops and cookies. They were all made to match the design of the cake too.They are a little expensive, but honestly you get very high quality and delicious products. So if you want something very nice you cannot go wrong here.
PLEASE, highly recommend you do not take the risk and give them the opportunity of you business, they dont deserve. I was over charged $240 for a 6 inch cake that tasted like pure sugar and received the absolute worst service.Timmaire was the lady who helped me and constantly made the rudest remarks like the following "Is money going to be a problem, can you offered it?" LOL she was an absolute joke when she was quoting me for the cake! As well when I saw the final product via photo, I called to voiced my concerns in the nicest way possible. I simply told Timmaire the numbers look "a little weird" and if i paid for the cake i should be 100% happy with the results. Especially because I sent in a photo of exactly what the design should look like. The numbers on the cake looked extremely sloppy, and my request was simple clean block numbers. However the fondant cut out looked like a kid did it. Timmarie yelled at me and said "WEIRD?" and told me its just "the angle of the photo" i said okay, hopefully so. I asked if she could send me a better photo and she said "No, i dont have time and i have other customers to help" of course i already paid in full so she had no desire to help any longer priority to picking up the cake. "i said okay when you can, kindly send me a photo please" she said "theres nothing we can do now, im not going fix it". Timmaires attitude was so rude and she hung up on me with no goodbye. So I had to pick up the cake as is.They truly dont strive to make their customer happy and even worst the cake tasted awful. I wish I read the reviews because it seems like ALOT of other customer also had terrible experiences.
I'm looking to have a Birthday cake ordered. so I checked the place out with my daughter and she was amazed.Friendly Professional just a great feeling about using them.Had to buy some tasty treats, they did not disappoint GREAT FLAVORS AND SO GOOD.? ? ?We will have to try some more (just to make sure) ? ?If you love cake/cookies give this place a little taste !!!!Thank you ?
Placed an order with them and received the incorrect order I’m highly disappointed because I was looking forward to the red velvet which was not in my box when I received it ! I went online to get the number to call and they are closed I’m really disappointed I took pictures of what I ordered and what I received !
This place is amazing!! We flew into town to celebrate my sons birthday. I had totally dropped the ball on getting him a cake but this place saved my butt! I found them through a google search on Saturday evening and they had a cake ready for me on Monday morning!! I don’t know of any other bakery with a turnaround time like that. The cake was gorgeous and exactly what I had wanted and it tasted amazing!!!! Strangers at the restaurant we celebrated at loved this cake and the staff asked where we got it from! Thanks so much to the staff!!
This is a great bakery. We got a cake made for my son's 6th birthday and it was amazing. Attention to detail was on point, and I added cake toppers last minute and they were over the top willing to accommodate. Maybe if some of these complainers were more polite they would be treated better, respect is a two way street.
Great cakes, great service, great prices. Give them a try!!