I honestly can’t understand how they can consistently make so many mistakes. I order delivery from here multiple times a week. Working from home. Half my delivery orders are wrong or cold. Today I received a wrong order through delivery again. The receipt had the same first name as me but different last name. (I’m way too familiar with this as I have a common name). I call the chipotle hotline and sit on hold for 30 before hanging up. I drive down to the location and tell them I got the wrong order delivered.The manager (younger heavy set female) with a serious attitude, looks at the bag and says “oh, there was two Anthony’s, It’ll be out in a minute” then immediately turns around and walks away while I was trying to ask her about the delivery fee. I’m standing there confused as to why I was being ignored and treated poorly for wanting the food that I paid for. So I ask one of the other employees and I watch them walk over and tell the manager. Then say she’ll be right back.My food is done and they hand it to me. I look over at the manager and she walking to the back as I got my food.To that manager. All you had to do was say sorry and seem like you cared.
Delicious I like rice with Avocado
I’ve been to a lot of bad chipotles, but this one has got to be the worst! It was so disgusting and messy and my burrito fell apart within minutes. The guy making it I had no idea what he was doing, the portions were all off. A lot of the items were either missing or not fresh. I asked him to mix the burrito ingredients together before wrapping up the burrito and he stated that he can’t because they don’t have any spoons or forks. LOL! Thankfully it wasn’t eating a salad since they don’t have folks or spoons. 1/5 stars. Not clean, not fresh, 0 flavor and a bunch of airheads working here. It wasn’t even busy either. My burrito looks like somebody drove over it ..Yuck!
We absolutely love chipotle. We get it every other day. But today was absolutely the worst service we have received. When we get Chipotle, we always get a bowl with a tortilla on the side because we eat it like bread. But when we were getting the food the workers said that the we cant get one because they don’t have a lot left and they are only for burritos. We asked to talk to the manager who’s name was Martine, and he was the most unfriendly, mean, and careless to their customers, manager. He was talking to us as if we were idiots, and absolute garbage. We were very disappointed, and got food at subway. Who’s workers were much friendlier then the chipotle workers. We are very dissatisfied.
I waited two hours on 10/31/21 for the Boorito event . They could of had the front people working on orders because hardly anyone was ordering in person. They had around 20 bags of food that people were not picking up because they didn’t want to wait . Bad management, bad service and the worst of it all is that the kids didn’t go treat or treating because we waited late .
This is my local spot when I am in the area, nice place to grab a bite! When mobile ordering, expect to wait a bit because they take awhile when you order online. Great food!
Ordered a steak burrito yesterday the burrito was more rice and beans than anything ..
Staff needs to pay more attention to items which are running low at counter. They were out of fajitas. So in a veggie bowl there is nothing much else to give strong smoky flavor & taste.
I came here for the Key Club fundraiser and everything was so good
Arrived at 6:30pm ThursdayGreat fresh flavors with plenty of parking. I like mobile ordering for pickup at this location. I'm always of fan of the tropical juices they be have since the flavors are terrific!There are male and female restrooms at this locationI knocked 1 star ? off because the tables are made for children! Very small and can barely fit 2 people uncomfortably. Portions were also a tad skimpy but no big deal