we got sick off your tacos.
This is my very first review ever! Tried to order the burger steak dinner (shown in the picture) and was told they don't have it, so we got the steak dinner instead which was like 15 each. Went to pick it up and asked for forks and stuff, was told it was in the bag already. Got back to work and opened the bag and there was nothing to eat with and missing onion rings and fried zucchini. Called back to inform them, dude blames the cook and said he doesn't know what he's doing and tells us to come back for missing items. Walked back to pick up the missing items and when we got back to open it, only found 2 pieces of onion rings and 2 fried zucchini. Really? First of all, dude put us on hold on the phone for like 10 mins while we hear him shuffling around doing something and when I saw him in person, he doesn't look like he wants to work at all and it was empty when I got there. So basically I over paid for steak and fries.
I used to come here 2-3 times a week for my usual hamburger combo. However, since their grand reopening the food quality has gone downhill, prices have been raised multiple times, portions vary wildly between visits, and the customer service is just plain terrible. The issue is that their original team (who has been working there for years) aren't there anymore, and they were awesome at their jobs. The new cooks and cashiers have no sense of what customer service is and simply don't care for the business. On my last visit, probably 5-6 months ago, I stood in front of the cash register for almost 10 minutes while the cashier was fiddling with paperwork and walking back and forth doing random things, but never took time to say hi or acknowledge me. When he decided to finally take my order, he just looks at me and says "what do you want?" instead of "thanks for waiting" or at least a "hello" first. Sorry to inconvenience you by trying to give you my money.
Awesome burgers and more! A must try!
This place has gone down hill since it reopened. The cook is rude and need cooking lesson and food quality has changed for the worst I'm afraid a place I always came to will lose my business.. bring back the new owners
Walked in with my Lady to order early afternoon lunch/ dinner. The counter person was speaking to the cook as we came in. He disappeared. So the limited english cook walked up and attempted to take our order. I had to walk up and speak Spanish with him. Idk, maybe he didn't hear me? His question to me was if I wanted the double cheeseburger combo? Told him " solo la cheeborgesa. He gave us the patty melt, double cheeseburger, and fries, which my lady order chili cheese fries. So, within the time, a young gentleman came in and corrected thee order. Basically saved the day. The food how' ever was delicious and worth the wait and inconvenience. I will post up old pics I screen shoted off their wall.
This place is almost too easy to pass by and not notice but its pretty good and reasonably priced.
FYI, the drive-through window is a one-stop place. You order and receive your food in one spot. Make sure to enter from the driveway on Valley Blvd. The food I had was good. They have outdoor seating for the pandemic.
A nice mom and pop burger place. Classic and reliable.
Just an average restaurant, fries are always under cooked and soggy. Burgers bare good, just very cheap on the condiments.