This place never disappoints. I go here specifically for the durian ice cream. I love how fresh the ingredients are, how fast the service is and the staffs are always friendly and very knowledgeable. Highly recommended and will be coming here again.
I love it!! They are super nice even though I feel like the staff is short in quantity
Hello! I drove to this place because of its rating, and didn’t realize that all reviews are old (more than a year ago). I don’t know what happened to this place, maybe the management moved to Hawaii, but this is what I experienced today.1. Service. When I entered the place, the cashier asked if I want a take-out, and I said that I want to eat here. The mask didn’t cover her nose, and she took my order. Than she moved to another corner of the place to cook my meal, so it was the same person who was the chef and the cashier. She didn’t return my receipt, didn’t even look at the screen to see that I tipped her well. After 5-10 min she have me my order in a plastic box and in a plastic bag while I said that I want to eat here. Please see all pictures attached ??♀️.2. Food. The meal was relatively good, while the oil in which was prepared seemed to be old and I believe that it was not changed from the morning. Please see the picture attached ?♀️.3. Environment. I was having a dinner there and I was the only person in the cafe. While I was eating the same cashier/chef went inside and began producing a very loud sound.I highly recommend avoiding this place, because of its service, quality of the food, and place itself.Place pay attention to this review and enjoy your dinner at some other place?!
There prices are reasonable . I haven't tried food yet but their ice creams are good. And there customer service is great. They are very nice.
As much as I tried looking at the positive side I just couldn't. 1. They took over an HOUR to make 5 ice cream rolls (okay, not a major issue I wasn't in a hurry and I know it's because of Covid but that's not all). 2. There was 3 orders after us, they all got their food before us.3. After that whole hour waiting, we went home to enjoy our ice cream until we noticed we didn't even get what we ordered. They got half of our whole order wrong and the rest had missing ingredients/toppings. And this didn't happen just to me, it happened to a lady before us. 4. And finally, I was still going to eat the ice cream because we paid for it, but the toppings had an odd taste. Like if they were old. Overall very bad experience. I never do reviews unless the food is really good (or good service) or If I had a terrible experience. Y'all should go to Freezing Point Creamery in Oakland instead (for rolled ice cream and teas)!!! They have Excellent service, it's fast, and you get more for what you pay. The food and drinks are soooo good. Sadly it's closed but when it opens up, definitely going there again.
My partner & I finally ventured to Roll & Bowl twice recently. We have ordered both food &ice cream, to go because of the pandemic.The food is tasty, & delicious. We have tried the honey chicken, veggie garlic noodles & salt & pepper tofu. My only feedback is, some kind of dipping sauce would be nice for the tofu. The garlic noodles seems a tad under cooked, but were still flavorful.We LOVE the ice cream. So many non-dairy flavors! The flavor variety is great!. They put the ice cream on ice for take away!The staff has been very friendly & helpful. You wait at the door (blocked with a table), there is cleaned menus and pens for you to use. (Ordering ice cream is done on a laminated menu w/dry erase) Last, they are currently giving out a branded small sized hand sanitizer with purchase, so cute & thoughtful!So happy to have Roll & Bowl here in Alameda!
Excellent food & dessert with happy owner
Had the garlic chicken noodles. It was tasty and portions was more than enough. Price was reasonable. Definitely would come back again.
$18.06 and 22 minutes later, I finally got my ice cream order. No other customers besides my son, myself, another random family. That’s it. Just glad my son got his ice cream order 10 minutes after paying.
The dairy free rolled ice cream is delicious!