Friendly and fast! Line was about 12 cars long. I had 7 drinks to order, Kat took my order and wasn’t rude and told me to purchase on app (I’m in sales and office called with order, I’m not going to pull over to place app order and wait 30mins). I was in and out of the line with all other cars in less than 10 mins. Alison was at the window and she was extremely friendly and made sure I had drink carriers, straws, and receipt! So many times I’m not offered and have to ask or they forget to give me my receipt. Love this Starbucks location!
This is my go to place with my kids on the weekend to hang out and play games, have a "treat" and get out of the house. The staff here is great and know us by name. They always talk with us, know our drinks and are so kind. The cafe is a little larger than other Starbucks so it feels more open. Meeting the regulars here to catch up is the fun but nothing beats the smiling staff.
Love this Starbucks! They are always so friendly and such hard workers. Lindie is my fav!! She always has a smiling face and makes my day off on such a positive vibe!
Always feel the love when going into this Starbucks, the staff, especially Zinde! :) always greets me and remembers my order! You guys are great and make my day!
Love this location! I visit every morning and the staff is always great. I especially appreciate Chelsea and Zindee!
Very easy to get to, clean, and quick in getting orders out. The baristas were friendly and nice.
Dining room is closed, however every other Starbucks around here allows inside pickup and seating.
This location is horribly managed. It has amazing staff, but you never know when they're lobby will actually be open. Get it together.
Nice drive through, ordered ahead and the order was ready so seems fairly quick!
I had a horrible first-time experience at the Starbucks Promenade & New Hope location in Rogers, AR. I ordered the Chestnut Praline "CREME" Frappuccino and was given a coffee Frappuccino instead. By the time I got home and tasted the drink, it was too late to drive back since I live 15 minutes away from the store. Employees need to pay attention to orders; some customers cannot drink caffeine or coffee. I had to throw away my drink.Also, this location has extremely poor lighting around its store. The menu board light was not turned on and the whole drive-thru surrounding area was dark. I didn't feel safe at all; thinking someone may be lurking and waiting for a chance to rob somebody while their window is down.I DO NOT RECOMMEND THIS STARBUCKS LOCATION AT ALL.