They need to update the Menu to relate current changes. Such as, adverting for Cheddar Chulpa box when Taco Bell isn't even selling them anymore. The food we ordered was decent but they were short staffed which meant slow drive-thru. The lady at the window was too busy being busy that she ignored our requests and just handed us whatever sauce she blindly grabbed out the bucket.
Worse Taco Bell ever. If it’s after 8 they will say the credit card machine is down and cash only. It’s to turn away customers. Very rude staff. They don’t even acknowledge you when you pull up to the window to pay. Customer service doesn’t exist in their world. Always out of things also. Just a terrible location.Edit: after going to the store the next day (same time 11:45 7/15/22) the nice lady working the window left a different impression on me. I updated my review to 3 stars because of her.
Pretty sure the late night crew just doesn’t want to work. Pulled up around midnight on a Friday and was told “cash only and must be exact change.” I pulled off and placed an order through the app. Came back through and when I said I had a mobile order, I heard a very clear “F bomb” apparently after they thought they’d cut the speaker off.
Put in an order on my app, then went to go pick it up and I’m assuming they didn’t start it whatsoever until like five minutes after we got there because the wait was horrendously long and we were the only person in the drive-through. The girl could barely even hand out our bag because she didn’t put down her freaking cell phone. Most of the food was sloppy and didn’t taste that great, and the modifications that we made were not done. Then we can add I was ill for two days after, and I don’t want to know if that is all related…
DO NOT WASTE YOUR MONEY HERE!!!!!I don’t even know why stay open if you can’t actually have stuff in stock. Last multiple times we’ve gotten tacos here there has been little to no meat on the tacos, sometimes the tacos aren’t even made right, sometimes the staff is extremely rude and will wait till last minute to tell you if they are out of something, like tonight tacos were messed up, they are completely out of sauces. Honestly surprised this taco bell is even still up and running. This taco bell use to be good but it has went downhill in the past year.
We come to this Taco Bell regularly and hardly ever have decent service. However, tonight was absolutely ridiculous! The girl taking the orders in the drive-thru was extremely rude!! When I pulled up to the window the employees were laughing hysterically and playing..I couldn’t understand anything they were saying. Very unprofessional!! Will not be back!!
DON’T WASTE YOUR TIME!!! THEY ARE RUDE and HAVE NOTHING IN STOCK!!We just went to order from the drive thru and the girl waited 8 minutes to say something. By that time we had 4 cars waiting behind us.Once she did, she immediately started laughing as she rudely listed the items out of stock. No introduction, no hello, no want to try this?When we began to order she had no clue how to operate the machine and kept asking us to repeat the very first thing we tried to order 5 (I kid you not), 5 times!Then she was so distracted by talking and laughing with the male voice in the background that she couldn’t understand our simple request for 2 soft tacos.Finally after waiting for her to input that for 3 whole minutes, we tried to order a Mexican pizza and they were “out of those too…”.The girl was as rude as ever and kept laughing at us like we were the idiots at the other end of a bad joke. We just said never mind and left.This is not the first time the service has been horrible and the store out of items. It is not worth wasting your time, money or gas. Just eat somewhere else, anywhere else!
While the place was clean and not busy my food was not accurate and not consistent. Order eight tacos got seven 5 barely had anything on them and two were full. I also ordered cinnamon twist dessert and didn't get them. This is the reason I stopped going there four years ago and surprise it has not changed.
Couldnt get the food right, sour cream on everything after asking for no sour cream. The beans werent even cooked. Missng 3 tacos from an order of 6. No mild sauce in the store But easily 100 unopened mild sauces in the drive through. 0/10 experience. Complete restaff or just shut it down.
Drive to Conway Taco Bell instead, this one hires the most incompetent people to not only take your order but they have no idea how to make the food. Ordered from here several times in the past year. Absolutely atrocious, Tacos were half filled and completely broken in half, had to turn it into a taco salad. The quesadilla as well was only half filled, out of the four pieces, only two were filled. Just avoid this location and drive to Conway if you want actual Taco Bell quality.