The location is great because there is plenty of parking and you don’t have to walk to another parking lot of another business and walk back over.The wait staff feels a little under staffed. They were kind but seemed rushed and couldn’t spend as much time with our table as they would have liked.The food itself is great as always! The grandmas sampler is perfect, pancakes, eggs, bacon, ham, hashbrowns and biscuits!
Husband stop in to get food to going for lunch for us. They didn't know what hamburger steak was so he got me meatloaf greens and beans. The meatloaf taste like tuna and Stringy the greens taste as dish soap even with the vinegar and salt. I call waited 20 min for manger. He said he would replace the meal. So couple days we want to eat in and get the replace meal. I ordered hamburger steak it was burnt outside and pink inside Okra was cold dumplings well the only dumplings in the bowl was cold the sweet tea was sweet water. Husbands chicken was over cooked with old grease the beans was not good cold. We ask for Biscuits we get cornbread they was Lukewarm. The waitress had 3 tables and she would Disappear.she came drop ticket took off running in had to Hollow a cross the restaurant for a toy go tea and to box for that nasty hamburger steak and chicken brought home to give to my dogs. Had to hunt waitress down to take my meal off of bill. This is the second time we have ate a cracker barrel that the food was suckie. My husband love cracker barrel. I am glad we are leaving this weekend. Will not eat at this one again. We travel the USA and eat cracker barrel a lot.
I feel like cracker barrel in general gets a real bad rep. Now if your taste in food doesn't align with the "chicken fried" or "smothered in gravy" side of the food universe, then this place is probably not for you. This cracker barrel in particular (off shackleford) on our many visits has always been clean, the wait staff friendly, and we have never once waited for a table.On this visit, as we do 99% of the time, we ordered breakfast. I built my own homestyle breakfast, be sure to get "the sampling" of breakfast meats because they are all so good. And husband ordered the bacon n egg hash brown casserole, which he annihilated. They had on offer a few specialty summer drinks - one was the "rocket pop mimosa" and WHOA was it sweet!!! As in you've met your sugar quota for the day after one of these. But I will say it was super cute and neat twist on a classic. Husband got the standard OJ mimosa which didn't disappoint either. My only complaint lies with the biscuits and gravy - gravy came out a little cold and the biscuits were a little stale. I feel like both of these items have been better in past visits.Aside from breakfast, this place does chicken fried everything really well. Their chicken and dumplings are good. Their southern style side dishes are also to be recommended. Great place for kids and large groups. Bad place for diets lol.
I really love this place!! I've been here a few times now but today I had the country fried breakfast which consists of 2 eggs, grits, hashbrown casserole, chicken fried steak and biscuits with gravy. Everything was very good and the food came out quickly. I've had the steak and eggs before but I don't suggest getting that cuz they don't season the steaks. Otherwise everything else I've had here has been good. And the service was excellent as well. The country style store in the front with a bunch of vintage candies is a bonus too.
I ordered and paid online. Food wasn’t ready at the time it was supposed to be ready. They were out of one of my sides and didn’t offer a substitute until i mentioned it. I also ordered a strawberry lemonade and they were out of big cups so I was given a baby cup. The drink cost over three dollars. They tried to give my order to someone else. Thankfully he read the receipt and realized it wasn’t his order. They need to get it together. The food I got was good. It’s just the service and organization needs a little work.
Went in right at lunch time and only had to wait a few minutes to be seated. Our server was Richard and he was very friendly and did a fantastic job. The Chicken and Dumplings were delicious,and my daughter loved the little burgers and fries. We will definitely be back.
We would like to thank Mark the manager at your Cracker Barrel on 2616 S Shackleford Road in Little Rock, AR. , for his awesome customer service. He was very busy this Mother’s Day: Food orders were announced to be 40 minutes. Customers were lined up around the front of the restaurant waiting for service. My wife Carolyn, had complimentary meals to use. When Mark was called to assist us, while busing table, taking food orders outside to customers, checking on his staff, he personally took the time to seat us and to wait on us , and assigned a waitress to continue attending us. This kind of service should be recognized and commended. Thank you for such a wonderful manager.
I used to like cracker barrel. But I feel like the quality went down. I ordered pancakes and eggs. You can't mess that up, right.the pancakes were good but the eggs which I ordered over easy were very under cooked with a lot of runny white. Not happy about the experience and will probably not come back again
Loretta our server was not very nice. Our food was lukewarm. If it would have been busy I could some what understand. There were three tables occupied in our section. We had to wait for silverware. Don't even think about getting a refill.....We hated to send the food back because we waited so long to get it the first time. The manager however was VERY nice & listened to our concerns and made it right. Thank you to the manager.
It was a 2 at best. The waitress was fast but not prioritized or thorough. I observed other waitresses handling customers food with bare hands. The customers beside me had not even received their order after 45 minutes......DEFINITELY NEEDS WORK