After a rough start this morning stopped at McDonald's on Kelley highway in fort Smith Arkansas had a simple order two burgers and a frappe everything was perfect but the customer service was awesome. Very pleased. Thank you all for your exceptional service.
Idk why I keep going to this location most of the time there fine but I've had a few trips with awful rude drive thru employees. When I'm ordering in being rushed because they ask is that all after every item I tell them. Ugh will switch locations and go out of my way to not use this one.
Good morning this morning I looked at the store on Kelly hwy that an employee did wear gloves but with the same ones he touched the food and the telephone that should not be
Since I have a gluten allergy I get a double cheese quarter pounders and a medium fry and i would recommend it if your in a rush
Love the app, code and done. Avoids miss communicating over the drive thru
The food came out great. Just the way I ordered it.In addition to meeting the standard, I had inadvertently selected a spicy deluxe, not the standard spicy I had wanted. Even with the fault being my own, the manager corrected the mistake free of charge. Thank, bro.
It took over 10 minutes just to get ranch for my cheddar peppers. I asked dude for some then asked over intercom finally had to go to drive thru.
Saw a girl take u some food that was made wrong and the manager actually took the food back from her and didn't change her gloves I know that that violates two things one is major cross contamination u better hope that girl washed her hands first and second Is mcds isn't supposed to take food back a crossed the counter it was the african manager with that being said now I question weather or not I should report her to the health department or not because she could make someone very sick and spread all kinds of germs that way there's no telling how often she does this sort of thing without changing her gloves shame on this worker food safety certified yea right.. but Love the staff they are friendly here
good food and excellent service
I used to work at one of the local Mcds not gonna say which one tho lol and to be honest this location has always had problems before I was a patron, now that I am a patron its like they almost always mess something up on my order, tonight I asked for ALL of my food to be cooked to order and my fries are definitely not cooked to order they are hard as heck, could only eat maybe half of my small fry. Disappointed ?