I went in at 945pm(15 minutes before close) on April 7th and ordered a Venti Caramel Frappuccino. Instead, the baristas(irritated I was even there 15minutes before close) made me a créme Frappuccino while whispering that I was so rude for even coming in at that time and they weren’t going to make more coffee because they had already poured it all out and I probably wouldn’t even notice there was no coffee in it(I did and I heard you). I paid 6$ for a creme frapp when I needed coffee! I understand time is money but I came in before close and paid for a drink I did not order while the baristas mocked me. My time and money is valuable too!! Not that it was there bussiness but I had come in that late because it was the only Starbucks open at the time after I had just left hospice care for my grandpa, I also work full time, am a full time student at the UofA and I am a mother. My time and money is valuable too:). To put it shortly, service there is TERRIBLE and those baristas should be fired, as they do not care about the brand or company they work for and mistreat their valuable customers(I’ve been going to Starbucks everyday, sometimes 3 times a day for the last ten years).
I was trying to buy a gift card. Should have been simple, but it took three different people to try and help and I think one was a manager. I was told they had a new system which is why they had trouble. I left after about 12min... empty-handed.
They are always out of various syrups. They dont accept cash. They cant scan QR codes on the app for rewards and the line is never shorter than 20 min long. I would prefer to walk off campus to my car, drive to another one and come back to campus than go to this one again.
Great drinks, but cost too much for what you get.
I like Starbucks, good place, good coffee!
They gave me food without a spoon or fork.Redeculous, I had to back again to get it. I do not know do they assuming that I am going to eat by my fingers ?
Always amazing. Love the workers. ❤
Workers are great, but you can't scan QR codes and they dont accept cash which is AGAINST THE LAW. I dont care if there is a petty pandemic, money is money and you have to accept it.
Impressively speedy for the amount of students ordering during passing periods. Serves up the classic beverages, I've personally never had a single complaint about the quality of the product or the service
Very good coffee and service but only gets a 4 star because they use plastic straws