Pretty good.Cashier was wearing sunglasses. Kinda strange.
The employees here are kind and friendly and I appreciate you all, especially after the bad attitudes over at the MLK location. Much more helpful and friendly and way better service and quality at this location.
I have been here many times and haven’t had a bad experience till today…..Took 20 minutes for two sandwiches and the bread was very dry maybe old or left in the toaster too long….they where busy but not slammed, they had time to share stories and laugh about whatever the story was about….I am not saying you can’t multitask and enjoy you work but there is a time for work and time for the other…
Absolutely love picking up from here nine times out of 10 it's an order that is at least $20 or more but the guys are always friendly they're always fast they always check on me so really don't mind going here
This food was great! The people were friendly and I would totally go back!!! ?
It's just a better subway, that's it. You want a hot sub with nothing burnt and meaty cheese? Go get firehouse. Want a nice dine in experience with a large menu of sandwiches and beverages? Go to firehouse.
Ordered a small and a medium sandwich, and 2 waters. Totaled nearly 20 bucks. They tried to charge us 5 bucks for drinks we didn't order, then acted really put out when we pointed it out. So far, we have been sitting here for over 10 mins waiting for our two little sandwiches and we are the ONLY people in here. All the tables are dirty, and the young lady behind the counter is just standing there talking. This is just sad. I think this might be my last time coming to firehouse.
Went to Firehouse in Fayetteville this evening..great subs as always BUT y’all had 1 poor kid working. That’s it. He was taking orders and making the sandwiches with no help…and he was busting his butt too!! He should get double pay for his hours tonight!!
My company ordered 15 sandwiches on Wednesday for today (Friday). First off, the customer service was horrid, we called Wednesday night to confirm the online order and were told we would have to call back on Friday morning to confirm our already paid for order. After calling at open (10am) we were told “we’re short staffed and if we get ‘monkey stomped’ we won’t be able to make them” so we were told that the order we have already paid for, which was only 15 cold 6” subs with chips. EVERY SINGLE ORDER WAS WRONG. It’s like the staff just completely ignored the orders that were filled out. Firehouse, if you are short staffed I suggest you pay your employees more so you can get competent help, I know y’all can afford to.
Very clean. Friendly staff. Food was fresh and tasted great.