All they do is chicken so don't expect much more. The chicken is good quality. We got the wings and the chicken tenders family style. It came with plenty of sauce. We tried the buffalo and the garlic parmesan and really liked it. We also tried the teriyaki. It wasn't real wild about that flavor. I will commend the customer service. When they started making our wings they forgot to cook the tenders at the same time and so when the wings came out we had to wait for the tenders. They gave us free meals coupons for our next visit.
This location has gone downhill fast. I usually LOVE stopping here. But, lately the cash register has been going down, orders are not correct, and the staff is not very professional. 5 months earlier I would’ve left a rave review and 5 stars. Sadly, not the last few times. Today 5/1/22 we waited over 45mins for our order and it still wasn’t correct ? totally unreal.
The most incredible fast food experience I have ever had in my life. Diego took our order at the drive thru with incredible precision, efficiency, and energy. We pulled up to the window to get our food to find Diego slamming orders on the mic WHILE putting together complex drink orders, never missing a beat. Give this man a raise immediately.
I love eating Zaxby's.. it's great food. But this is the third time in a row I've not received what I've order. Missing items and wrong items.Mistakes happen.. but I will not be visiting this location again. 3 consecutive time of not receiving what I paid for has ruined the experience for me.
Drive through line may look long buy it always moves quickly, even during the lunch rush. One nice perk that they have one of the fancy Pinanfarina Soda machines with a zillion options and if you know what you want, you can still order custom flavors and stuff thought the drive through.
Normally I love coming to this location, and hate leaving bad reviews but tonight could have been handled better by a few staff members. I don’t know if one of the girls in the drive through was new or not but her attitude was awful. We placed our order and drove to the window only to have her repeat our order back wrong so we corrected her. She didn’t like that, and said “well that’s what the screen said” okay…so you clearly read us someone else’s order. Oh well. We got the correct drinks and were told to pull into one of the spots to wait on the chicken ti cook. Waited 10 minutes, no biggie we knew for the signature it would be a wait. Girl comes out and brings us the wrong bag. So we pull through to the drive-thru again and tell the Nice blonde lady, Sarahjo I think was her name, about it. She helps us.Here’s where the attitude comes in big time, the other girl (in the picture) comes up to her while the drive-thru window is open and states that we are wrong and that she gave us the right food. Well our receipt says different, clearly we had the wrong food and have proof. She continues to try and fight Sarahjo about our food while the window is still open for us to hear. Then she goes to a girl in a red shirt and starts pointing to us and shaking her head. Normally I wouldn’t care but it occurred constantly the whole time. We were just trying to get the food situation sorted out and the only reason I am not giving 1 star is because of Sarahjo, again I’m pretty sure she was the blonde lady helping in the drive-thru. She was very nice and helped us out a lot. She deserves a better crew to work with.
Clean tables and amazing food! Their fries are fantastic and the Cobb salad was huge and soooooo tasty!
Friendly service but food wasn't hot too much salt on the cold fry's....
Pretty disappointing. The traditional wings are tiny the boneless wings are basically a tender cut in half. The tenders weren’t great either. The fries and salads are good but that’s about it.
I don't know if they have gotten new staff at this location, but they've been forgetting to give me a fork for my salad.. and my wings to be tossed in sauce or forgetting ranch ?Usually they are at their A game but these last two weeks have been rough. Overall a great place to eat