I have ordered through their app 2 times. In the past month. Last order I placed. My brother in law picked up and they made 2 of my sandwhich. I paid for extra steak on his. I tried contacting the store several times and they don't answer their phone. Today I placed an order for delivery. And I'm missing one of my drinks!. Tried contacting delivery service and Sunway and of corse no answer. I also used my rewards for this order. Poor customer service. Will not be returning to the subway on 24th st.
Ordered and paid for delivery at 12:33 today. Was to be delivered in 35 to 40 minutes. It is now 5:42 and I have neither my order or my money and they will not answer their phone.
Bathroom is been broken for about a year and a half according to employees I know is by law that they need to have a functional restroom for employees and customers iam sure they just closed it so they can keep it clean without cleaning it.
I love this subway. This is my go to sandwich shop
Went there and as soon as I open door, I fell, didn't see the crack in front of door, had one employee ask if I was ok, but manager was at register and wasn't even concern at all. Bad customer service and to the one employee that was concern thank u for asking
Great Service
Love the wraps
Had the chicken soup, and it was Very Delicious.
I am giving 4 stars but they need more training my Wrap was missing items and they Making the wrap smaller and smaller
Neither of the subways that are close to me would let me pay for my order over the phone, when one in particular has done it for me before. I don't understand why you would take a phone in order with out it being due for the money at the time of order. Seems to me u would loose money (food cost) if the order was not picked up/ paid in full at time of order. The team member assured me the food wouldn't go to waste if it weren't picked up, that they would just take them home. They lost my mother's day party platter order and any others in the future.