Now I don't normally shop at Starbucks but. After my experience today I believe I will be coming back here more often. I got to the window to place my order and realized "I FORGOT MY WALLET" so I ask for a water cup for my son and nothing else. We get up to the window where Ariel is waiting with our water cup. She says " So I heard you forgot your wallet how can I help you get your drinks". It was amazing and because of that I'm giving this review. Ariel you have restored my faith in Starbucks, Thank you so much!!!!
I just ordered today. And the milk or whatever ingredient they used for the white chocolate mocca was expired. Sadly i only realized after we left Yuma (we ordered through drive thru).This location is usually missing ingredients or dont have certain popular drinks available. Is almost a miracle to actually get what one wants.I rarely stop at this location due to service and lack of ingredients. I was surprised they even gave us expired milk in our drinks.What a waste of money
Went here today and I have to shout out the amazing customer service from Jianna! She’s a rock star- definitely went above and beyond with our order and resolving an issue we had. We’ll be back to visit next time we’re in Yuma!
I ordered online for store pickup, pull-up and they are closed. I spoke with their staff over the phone “Very cocky and rude” so I ended up picking up my order after waiting in the drivethru behind about 15 cars. I guess the staff was upset about my phone call and the younger lady making the drinks came over to give me dirty looks while she took a sip of her own coffee, literally making eye contact with me. Drinks were not even made right. I ordered hot and they made it iced. 2 employees had to check the label before they actually made it. I get being short staffed but rude I don’t get.
We sat outside. It was clean and nice
Arielle had thr biggest attitude when i stated i wanted decaf. She grabbed the cup rip the lid off dumped it out and gave me a stained sticky dirty looking cup in return. Bad service
They messed my coffee order, and did nothing about it. No remorse.
Love you every time. Venti Iced Mocha oat milk with whipped cream. ?
manager is not very helpful when i asked him why i'm not getting my points after just spending $30
One of my best places to get coffee ☕