Summer beverage they offer is quite charmingSpecially the salted caramel mocha it's really good for hot weather.
Ordinarily I'm accustomed to Starbucks being in stores or simple small ones w/ a drive thru. This location from the outside looks a bit bigger than average and had very beautiful, clean outdoor seating. I can't speak on the service or food as it was only a pick up point for me. But thought I'd share if you're looking for a nice shady spot to read or work or even just hang out.
As a barista, I try to understand why there’s a huge line in drive through. Drive times must be high here, I came in this morning, and as soon as I saw the drive through line, I immediately left
I’ve never been treated so roughly before by Starbucks staff. Usually they are friendly and nice to have a conversation with. Aida was very rough with me and loudly questioning me in a passive aggressive upbeat tone about my service animal. I’m not saying it’s wrong to ask, but could it not be done in a discreet manner so everyone in the lobby doesn’t have to know? Aida was so concerned with questioning me they put my name on my drink as Gabrielle and my name is Jennifer. Wow. I especially felt uncomfortable with all of the questioning I received after a little bit later because I saw someone drag a trash bag full of belongings in, not purchase anything, take a nap on the table, and make a peanut butter sandwich afterwards. Staff had no questions for that person. Aida especially, but probably other staff as well because they did not step in, could use serious sensitivity training and an attitude check.
Don’t bother going in the afternoon constantly mess up orders. Zoe was at the window, incredibly condescending and rude when they had to correct my order TWICE. It’s already incredibly frustrating that I have to wait and have them correct it twice then to get a condescending attitude. She lied to my face about how the drink was made even though I saw the guy make it the second time and I told her I could see him since she lied to me. Not to mention when I ordered coconut milk once and they gave me regular milk…. A whole separate occasion btw. I keep trying to give this place a chance because I know we all make mistakes and at least they were nice about it previously and just corrected it. But the girl Zoe really sealed the deal. Lied straight to my face and was incredibly condescending. There’s no need for that.
The staff was so gracious to help us just before they closed. The drinks were amazing but the staff was better!
I've always had a good experience here, personally. Whoever the store manager is is great. There is a solid group of homeless/transientpeople who hangout at this location and the manager is always very respectful of them. As long as they are being respectful of the space and people in the store, there usually isn't a problem. But when there are 'problems' the manager always speaks to them respectfully and tries to rectify the situation.
I'd love to know when hot coffee holders & straw stoppers stopped being complimentary? Every morning, I'm handed my coffee and it burns the $%*# out of my hands and it spills all over the lid (and my car) on the way to work. This is one of the most expensive coffee chains in the U.S. Seems like greediness and cutting costs to me.
Don't order off the app for this store it's never the size you order they don't refund you for the size you get. They are usually rude. They always run out of things you can order on the app or the toppings. This is on 7 different times at least that I have gone here. Best just go get dutch Bros for 1/2 the price and a smile.
Wow! Nice eye candy from the young guy taking the orders from the drive thru! Great arms with tattoos! Woohoo!!! ?