Better ask double blended smoothie, not with frozen pieces
We walked in and didn’t even get acknowledged. Finally after a few minutes the girl (Riley, according to the receipt) stood silently by the register so I assumed it was time to start ordering. I order the peanut butter açaí bowl with the vanilla chia pudding. I’m told the vanilla chia pudding is too watery so they recommended the peanut butter one instead. I didn’t realize that I was charged $1.60 extra because the girl charged for a pb&j bowl. When I got the bowl I realized the mistake so she made a new bowl for me. When we asked about the price difference she got all frustrated and asked “did you want a refund?” Rather than immediately apologizing for HER mistake and offering the refund. Turns out she doesn’t even know how to give a refund, but her coworker stays silent too. We say fine, keep the difference and ask if we can at least take the pb&j bowl so it doesn’t go to waste. So the girl huffs and puffs as she packages it up and proceeds to slam it on the counter in front of us as we tried to apologize for the misunderstanding and proceeded to turn around and walk away without saying anything. Worst Nekter experience I ever had.
I have been out of the smoothie game since the mid 2000's, when Jamba was all the rage. I was incredibly surprised by Nèkter, had the me PB&J smoothie and a Tropical Cooler recently, and both were a delight! Did not taste overly sweet (no added sugars) perfect for a hot day! My only complaint is the price seemed a bit high, but that's the world we live in now.
A cozy place to sit for 10 minutes and drink something. But i think they put a little less suger than i assumed in the juice. It still tasted ok to me.
Couple of weeks back went in while on a bike ride. I went in and got a pineapple mango something or another. It was all right wasn't very sweet. Like could use a little something to brighten it up.
Usually I love nektar, but the experience at this location was so bad. I went with two of my friends and two of us got the banana berry açaí bowl and the other one got a different bowl, so they just made the two banana berry ones in the same blender which makes sense, but they gave us practically no smoothie. The one who ordered a different kind had hers filled to the top like all of mine have been at all the other nektars i’ve been to- the smoothie filled up most of the bowl and the fruit filled it the rest of the way to the top. When the banana berry ones came out, the smoothie was barely 1/4th of the way up the container and the fruit went to about half. I’ve honestly gotten more smoothie when i’ve split the bowl and gotten 2 smaller ones for only one extra dollar. There were 2 people working, one guy and one girl. I decided to ask the girl if we could have more açaí or something because she was the one who made our smoothie, and she just cluelessly looked over at the guy. I repeated the question to him and his answer was “no, those meet our standards.” i showed him how much more my friends who got hers made separate got and he just said that sometimes they have a little extra and hook the lucky customers up. It’s been like 2 weeks and I still get mad thinking about the experience. It was ridiculous and the first bad experience i’ve ever had at a Nektar. If you have a choice, go to a different location. And if that really is Nektar’s standard, go to a different place altogether.
Placed online order for pickup @ 11:04 ..Not ready until 11:14. As I'm being hand the bag I'm told to go to the display case and get the humus myself.No utensils provided.
Came here twice and both times the açaí bowl is completely flavorless and watery. It says it's made with cashew milk, and it's very hard to believe. It tastes like it's blended with water and ice. Bananas and strawberries were sweet and ripe and the granola was crunchy, but the actual açaí bowl was nasty- like eating purple ice. Didn't even taste any açaí
I always order two toxin flush with extra ginger. this time, my toxin flush tasted very water down I gave them a call to let them know that my order was incorrect I spoke to Ben “the manager” needless to say he was no help what so ever … he proceeded to say “I’ll keep that in mind for future reference” as the manager of a business you fix the problem that is at hand. I’ll never go back to this location again!!!!!
I order DoorDash and they forgot to put utensils in the package. I called the store and told them what happen after that they were rude and hang up the phone. Bad customer service.