Went in this morning around 8:30am and the cashier was very friendly but the blonde younger women was very unprofessional and very unfriendly my drink was made wrong I brought it to her attention and she rolled her eyes at me said I ordered it wrong ( I order the same thing weekly) and when it was remade she slammed it in front of me I said thank you very much she ignored me and gave me a very dirty look.
I ordered a medicine ball from this Starbucks this morning. The two people before me got their drinks first. I get home with my hot drink and it’s terrible. Thanks so much for giving me water and two tea bags. Smh!!!
This branch is usually out of product. So if your looking for a Starbucks for a specific drink or food the chances of them having what you want is about 25%. Very frustrating. Nice people, bad supply.
Closing when I came in and were pleasant and delicious. Thank you!
Went in to get drinks for my kids and myself and one of the kids asked for the mocha cookie crumble and asked for it without whipped cream. The employee (Gina) put it on anyway which is whatever, things happen. However, when I told her it was without because my kid won't eat anything with whipped cream, she decided it was fine to just scoop most of it off the top and it would be fine. I had to tell her it needed to be remade the proper way. She got very hateful that she had to do her job the right way and "forgot" to make the rest of our order. I had to ask for the rest after she moved on to the next customer and finished their full order. Will never go back to this location no matter the convenience.
Not bad for a grocery store Starbucks. Quick service.
Not bad for a grocery store Starbucks. Quick service.
Went in to get drinks for my kids and myself and one of the kids asked for the mocha cookie crumble and asked for it without whipped cream. The employee (Gina) put it on anyway which is whatever, things happen. However, when I told her it was without because my kid won't eat anything with whipped cream, she decided it was fine to just scoop most of it off the top and it would be fine. I had to tell her it needed to be remade the proper way. She got very hateful that she had to do her job the right way and "forgot" to make the rest of our order. I had to ask for the rest after she moved on to the next customer and finished their full order. Will never go back to this location no matter the convenience.
the service was very friendly and attentive. this place has an awesome feel to it. atmosphere is similar to a place in columbus i loved.
its gone downhill, used to have great employees...now grumpy indivudals who have now customer service skills. Ordered a tea with flavor (extra 50 cents). GIN rang up 2 different teas, cancelled the lowest one (lemonade tea) when i ordered a green tea. She then copped an attitude when i politely questioned the overcharge. frys starbucks upcharges and hires people with bad attitudes. Ill stick to the drive thru one on bell, they have lower prices (same tea and size) and no attitude. also not to mention she seemed to preoccupied designing their sign rather than providing quality customer service and appropriately taking orders