Pros: Excellent taste & quality of food. Big building so doesn't feel crowded.Neutral: Service was just ok. Prices were a little high but not bad for the quality of food.Cons: Long waits, some minor service issues.We went to an early dinner with friends around 2:30pm the other day. The parking lot was about 75% full but the restaurant wasn't crowded. Our table ordered a California Salad, a steak dinner, a 1/2 rack ribs with chili & fries, and a California chicken dinner with veggies and mashed potatoes and gravy. We didn't order appetizers but we did get drinks.The server brought the chili way before the rest of the meal was ready which was not requested and since no one else had any food brought early my husband didn't want to be rude and eat it before the rest his meal came. This meant it was not fresh when his meal did arrive with the rest some time later. The server didn't check back often but did bring refills for the iced teas at least once. The server brought new glasses but did not offer to remove the previous ones despite the crowded table surface.The food was all very tasty. My husband had the ribs which fell off the bone and were tender and delicious. I had the California chicken dinner and it was so good. The lemon sauce dressing was very flavorful. I will definitely have it again. I am not usually a lemon person but this was delicious. The chicken was cooked well and the broccoli was tender and well seasoned. No one had any complaints about the food except the butter used for the rolls. The bread baskets come with a sweet cinnamon sugar butter instead of a plain butter and while it is good and reminded me of cinnamon sugar toast from my childhood, we all agreed we would have preferred regular butter. The rolls were soft and had a faint sweetness of their own.I tried the sangria margarita and it was huge which I did not expect. The Pina colada my husband got was half the size, which is to say it was a normal sized drink. The sangria was tasty but my husband had to help me drink it and we still didn't finish it.Our friends got there first and got the table so we didn't have to wait but I'm not sure how long our friends waited. I'm guessing not long though since there wasn't a long line.The restaurant seemed clean & the staff were nice enough but could have been more welcoming. No one was rude but there was nothing impressive about the customer service either. Few if any smiles to be seen from anyone other than our server.All in all the food would bring us back. If you're a steak/ribs person this would be the place to try in Sierra Vista.
Took my son and his wife here for their anniversary. We were at the restaurant at 2:30 for an Early Dinner/Late Lunch. The place was packed and there was a wait of about 30 minutes. Service was excellent and food was as well. Even with a full building the time between ordering and being served was normal. Thank you Texas Roadhouse for good food!
Kasey, our bartender/server. she was fast, courteous, and very outgoing. she even brought to go boxes when she served us our dinner. i asked her how she knew we would need them. lol. the manager checked on us as well. just a great experience. I wish it was closer to Tucson.
Always a good choice for dinning and steak. There is plenty of parking if you count the adjacent mall parking as well. Very clean, especially since they no longer have buckets of peanut shells all over the floor any more. You cannot go wrong with this location. Often packed, so plan ahead.
Staff is super nice. But if you want to know my opinion... reading this, I imagine you do. Dina is a blast super great experience and If Chris is working the kitchen expect to have the best steak you've ever tasted. Literally told him I wanted steak. Pick the one you'd want and cook it how you like it.. havnt had a better steak in a while.
Shea was our waitress. Did awesome. And she's really beautiful. Hope she remembers me. Thank you Texas road house.
We are currently at Texas Roadhouse in Sierra vista and worst experience ever!! From the food to the waitress and even the manager. First the appetizers came late, didn’t offer us bread got our order wrong twice and the manager Tracy is the one who did it the second time. No one came to ask how we were doing didn’t refill our drinks, then my son’s Mac & cheese was cold it just goes on and on so upset we chose to come here to celebrate a Birthday.We love to come here often but so disappointed don’t know if we’ll be back any time soon. The manager Tracy just kept saying ya ya ok definitely not worth the hour drive. Omg when we got home I found this in my mashed potatoes disgusting!! I don’t know what it is thankfully I mixed it before I ate any so gross. Never going back!! Going to have this disgusting thing checked in a lab looks like it’s growing mold! It was obviously put in there on purpose because this is the second one the manager brought me she seemed bothered that I was telling her about the horrible service.
I am always thankful that Texas Roadhouse hasn't gone the way of Applebees. As of 2022, the food here is still solid and a step above what I would expect from a chain restaurant. Dining experience at this location has been good, staff is usually pretty attentive even when we have had large parties. Given the lack of steak options in Sierra Vista, I am thankful this location is around.
I am always thankful that Texas Roadhouse hasn't gone the way of Applebees. As of 2022, the food here is still solid and a step above what I would expect from a chain restaurant. Dining experience at this location has been good, staff is usually pretty attentive even when we have had large parties. Given the lack of steak options in Sierra Vista, I am thankful this location is around.
Our server Victoria was a breath of fresh air last night. After having a terrible day (for reasons not applicable to this review) we decided to grab a bite to eat before going home. We ate outside, which was not a convenient table to serve because it was away from all the other tables our server would have to manage. Victoria was FANTASTIC she was attentive, cheery, accommodating, polite, efficient and just over all GREAT.