After picking up order found out they forget half the order and the order that was there they mislabled and people got the wrong sandwich delivered... The GM didn't seem to care much... didnt even offer to refund the sodas that were missing.0 star customer service...
The Veggie sandwich made vegan with avocado in place of cheese was good.
First off, I have seen some places that flop and this place is no flop. Got myself the 26 (chicken bacon ranch) meal and oh boy was it good.For my first visit I was given a general idea of what was what on the menu, and made the order. During my meal I witnessed many more customers come through. Some had issues with their orders and they were quickly handled with what appeared to be satisfaction. Another big deal on my scorecard is that they aim for a more recycled environment.All out, clean, quick, and customer caring. Hang out a as you eat and see for yourself why I now call this my favorite sandwich shop.
Jersey Mike’s Subs in Sierra Vista, AZ not only have great subs, but most importantly they have an outstanding General Manager, (Beth) I believe her name is. Today we had a problem with our bill, which involved a gift card, and she went over and beyond to make it right. Jersey Mike’s are very fortunate to have this person in her position because she understands the importance of customer service! I couldn’t say enough with how much I appreciated her assistance today with making things right!
Excellent crew that knows how to keep things running smoothly. Beck, Luke, and Leidos were all so friendly and having fun, so it was a great atmosphere to join in on. The sub was great of course, but the real winners are the team
Overall the experience was good. The woman making the sandwiches was slow and did not project herself as customer service oriented; perhaps she was new? The Manager stepped in and made things right. The restrooms were clean as well as the dining area. The sandwiches were tasty, but very expensive...sign of the times?
Overall the experience was good. The woman making the sandwiches was slow and did not project herself as customer service oriented; perhaps she was new? The Manager stepped in and made things right. The restrooms were clean as well as the dining area. The sandwiches were tasty, but very expensive...sign of the times?
Worst Jersey Mikes I have ever been to. I ordered my sandwich and 5 minutes later the same girl asked me if i had been helped yet. Really??It took 30 minutes for me to get one, yes ONE, sandwich. Two customers that came in after me got their food several minutes before me. Didnt offer a free cookie, drink or anything after all the wait. Now that I finally have my food, bread is dried out and roast beef tastes old. This was my first and last visit to this location, I will not be returning.Update: owner was very responsive and contacted me to personally apologize and let me know they are taking measures to fix the issues.
People here are always friendly. I believe Mike is the manager and he is a great representative of this company. (I'm Sorry if I have the name wrong.) Try the black cherry soda!
For a chain sandwich shop they have excellent subs! I'm trying not to compare them to the real thing in Philly or Jersey but on their own they're superior to bother chain sandwich franchises.