nice place food was good service was excellent right by our motel
This delicious hummus pizza was worth the drive. Sat outside, people-watched. Great staff,too!
Wow what a meal! The secret garden cafe is a must when you visit Sedona. There will probably be a wait so get there early! They stop serving breakfast and switch to lunch at 11:30, they do this because it’s all fresh and amazing food. I ordered the fajita steak sandwich and my hid it was perfect. The meat was great quality and it was cooked perfectly juicy and so much flavor! Jolene got the prickly pear lemonade and the Quiche. This was the best Quiche I’ve ever tasted. The waitress was amazing she suggested the steak sandwich. After you can shop at Tlaquepaque or while your waiting.
Good food, unfortunately bad overall experience. Manager had an excuse for each of the multiple problems we had during our dining experience. Perhaps the manager was having a bad day? Unfortunately it left us with a bad experience.
A truly unique cool vibe. We only purchased coffees to go but they were strong and very tasty just how we like them. The staff was very polite and courteous we will be back.
Unfortunately the young female manager who worked in the afternoon on 5-29-22 couldn't have cared less that our experience at the restaurant left lots to desired. When you place a takeout order, the customer expects to have the condiments & utensils needed placed inside of the bag prior to being given the order. We had to go back and ask for the condiments. Then we realized that we didn't have utilities. Then a substitution was made for my side without any notification (odd since they had our phone number). Finally I realized that my beverage wasn't a screw-off top & needed a bottle opener. So I had to go back in again to have the cap taken off. Sadly, I took a sip only to realize that it wasn't cold. I asked to speak to the manager & explained our experience with our order. With an attitude she replied with "we're doing the best we can" and "we've been having problems with our refrigeration system". It was as if this manager was uninterested in hearing anything that I had to say. When I pointed out that this is the experience that her customers who write reviews get, it's not good. She literally shrugged her shoulders. She grudgingly refunded the cost of my beverage. By this time I was just astonished by her lack of ability to resolve the situation. The food was good. The staff behind the bar was pleasant, the manager needs training and an attitude adjustment.
We loved this restaurant on our first visit in October 2018 so were anxious to return on our Sedona visit last week. We shared the delicious chicken salad sandwich with fruit on the side. My husband ate the melons and spent the next two days being sick. We narrowed it down to the melons since we shared the sandwich and I was fine. Wanted to share our experience in case anyone else was sick after eating at your restaurant on Saturday, May 14th, 2022. Also, in general, everything is pared back post covid shut-down so the "glorious" experience of 5 years ago was tempered this time.
The Secret Garden at Tlaquepaque was an amazing and disappointing breakfast experience at the same time.What a display of resilience and true grit on the part of the restaurant employees during a short staffing crisis.The first thing we noticed upon arrival was a silent but palpable 'chaos crescendo'. The breakfast rush had begun, many guests started showing up, except there was only one problem: there were only THREE SERVERS and JUST ONE COOK to serve the 60 or more hungry customers!!We were some of the first customers who arrived, but even though there were plenty of open tables, we couldn't get seated quite yet, and had to wait 15 minutes to get our table.I jokingly asked a server: "Did someone decide to call In [sick] today?" She said they were multiple people short staffed this morning! I felt empathy and admiration for those brave, resilliant and multi-tasking Fantastic Four!Even in the eye of the storm and the ever compounding influx of the masses, our short but brave staff never complained, nor did they 'crash' under pressure.BRAVI, Jenna & Cristina running the tables, Olivia at the bar, hostess station and for expediting food and chef Bruno, as the only cook, all whom demonstrated courage and class without missing amazing customer service skills and serving delicious, well-prepared dishes!Food was amazing! I give these four brave restaurant warriors FIVE STARS! But, I give manager Josh and owner Robin an 'F' and only ONE STAR for letting your staff down and not helping them in their time of need when they needed you most!Josh, it is my understanding that you've recently took on the manager position at Secret Garden, but it is No 'Secret', how terribly bad you failed as leader.I know and have worked in all aspects of restaurant operations, including management! I Know 1st Hand!Let me tell you something, Josh: What you did to these four suffering hard workers was inexcusable and totally impardonnable!How dare you not get out of bed, rush to the restaurant to control the urgent situation and aide your employees??The Garden employees looked up to you for help and called you, but YOU Decided not to run to the rescue and NOT BE PRESENT!!SHAME ON YOU, JOSH!!!Owner Robin, you are partly to blame (staffing-wise and by appearing to not to be keeping a watchful eye on what goes on at the Secret Garden in your absence) I really don't know all the sides of the story. I'm only seeing it from the perspective of your brave, extremely efficient, courteous and magnificently well-behaved employees, and of course, from MY Perspective as a customer and Google reviewer (with 1.1 million views of my Google review photos and being a top 10% expert restaurant reviewer on Google, I think this review ought to matter a bit)I'm not here to denounce or point fingers. However, as a customer, I have Every Right to critique the service I paid for and to share my dining experience in Google in an objective manner.I believe in second chances, in giving my reviewed places a fair opportunity to remedy & correct shortcomings, and, in receiving a follow up or reply from the owners and managers of the places I review.Eagerly waiting for your response and your manager correction update.The four employees should be highly commended.THANK YOU!
This cafe was a total grand slam! The atmosphere is beautiful. Plenty of covered outdoor seating nestled in gorgeous gardens and flower beds. The drinks were delicious. The menu offered traditional cafe style foods but with twists that elevated the food. I had the fajita steak sandwich and it was full of flavor and the portion size was spot on. The server was friendly. The service was on the laid back side so I wouldn't go if you're in a hurry.I don't think you'd be disappointed with anything here.
A gem. Wonderful coffee. The service is superb. We had lunch in the garden which was spectacular! Each of us had a great sandwich. The tables are in a cool area with trees, shrubs and flower. A fantastic Guitar player provided outstanding background music. Did not try any bake goods but all looked wonderful. We will make this one of stops every time we go to Sedona. Thank you Secret Garden.