Starbucks

13610 N Scottsdale Rd, Scottsdale - 85254
90 reviews
Coffee Shops Coffee & Tea Coffee
(480) 991-9665

I had the most incredible experience at this location on Saturday morning and today.Feeling very silly, I walked over to Starbucks in a salon smock and enough aluminum foil in my hair to pick up local channels. Understanding that the funny looks and snickers I may receive from others were inevitable, I stepped into Starbucks and was greeted by the friendliest “Hello!” I’ve ever received. As I approached the counter, Dennis kindly looked at me and asked what I was having done to my hair. I grabbed snacks, ordered four drinks and told him which was probably way more than he wanted to hear, but he didn’t act that way. He mentioned how cool my hair was going to look and that he couldn’t wait to see the end result. My drinks were promptly made and a genuine goodbye greeting was exchanged.While I regretfully didn’t stop by to see Dennis after my appointment, I called this location today and requested to speak to a manager to discuss my experience. Enter Jordan. As I described how Dennis made me feel during my visit, Jordan actively listened, he shared my joy, thanked me for the call and he asked me for my name to share this story with Dennis.Because of the positive experience I had with Dennis and Jordan, I look forward to my next visit to this Starbucks location and speaking with them again.

This Starbucks is my favorite. Great customer service

I’m a vendor so I’ve been to Starbucks across the whole valley. This is probably the worse one I’ve experienced. $7 hot grande just for it to be halfway filled with more foam than coffee. It also tasted like I bought it at circle K.

Was late getting gifts for a couple family members so I walked in to buy a hot chocolate and a quick gift card and the rest will be history lol. And very nice store inside.

Longest line ever..accidentally gave us the wrong order. Just a busy time of year. Parking lot a crazy mess...but coffee always good!

I mostly get rude partners but they were super nice and professional. ? made me cry almost❤??

Nice! Wake the goddess!?

Love thier Fraps!

The man who helped us in the drive through was slightly rude, the drive through us also super hard to get into. Overall it was still a good starbucks as most are.

Great. Great service!!