Might have given about 3 stars before this evening. Tired old dame with some spacious rooms, good deals and a couple of exceptionally decent folks in the restaurant.\\nMost horrendous experience of my life this evening, however. I am Ambassador, have been staying in Marriotts for 28 months straight now. Two children with me, one a somewhat troubled 12 year old girl. Hid yesterday after doing some bad stuff, refused to come upstairs once found, called staff to let her sit there until she calmed down. Staff called police instead, accusing me of abusing child. Police came, no harm no foul, kid came upstairs.\\nChild hides next again day after fighting with brother. One hour, almost two, now worried. Alert staff to ask where she might be hiding, told to leave hotel. IMMEDIATELY!\\nFour more hours before child reappears, staff won't permit me to look inside, cop cars all over. Overcharge on bill for good work.\\nI understand the need for discretion. But kicking out a dad with two kids,, five weeks of reservations and no place to go? Wow!\\nCops hung in there, though
Great location and rooms are fairly in good condition
It's a Marriott! We usually stay at Courtyards and Residence Inns, but this trip we were on points so what the hey?\\n\\nThe room was great, but I'm Gold so maybe I got upgraded. The place didn't seem to be exactly busy, so availability for upgrades wasn't a problem.\\n\\nCan't complain about the service, but we didn't need a lot. A bellman came and helped with our luggage, both in and out.\\n\\nThere was a restaurant for breakfast. We're accustomed to a light breakfast, and they didn't charge us the astronomical hotel fare for the full buffet, only a reasonable amount for a bagel, coffee, and orange juice.\\n\\nThe underground parking garage was pretty empty on both Monday night and Friday night, so I guess this hotel doesn't get a lot of business travelers.\\n\\nIt's pretty close to Old Town Scottsdale, so there are good restaurants nearby. The front desk can call you a golf cart for your dinner reservation, which is kinda fun.\\n\\nAll in all, we recommend it and will stay there again on our road trips from Albuquerque to Los Angeles.
Very nice experience. Staff was friendly and professional. Rooms are clean as expected at a Marriott property. The location is superb for exploring Old Town Scottsdale! Walking distance to many restaurants, bars and things worth seeing. Pool area was pretty nice as well.
The hotel rooms were clean, but very outdated. It felt like you were staying in a low level hotel. The “suites” were underwhelming and beds were not king sized. The suite with a view was not impressive and they over charged for parking based upon the rate on the Marriott app. Staff was friendly and accommodated as best as they could. Parking was easy, and location was walking distance to shops and old town restaurants.
Great downtown location. A little dated like other reviews mentioned. Would recommend training staff on how to be more engaging and hospitable. I think they were playing on their phones during their hospitality class. Either that, or hire some kids that actually need the job and take some pride in why they are there. Would give 3.5 stars if I could.
I’ve stayed here many times. The rooms are spacious and the ac works well. The staff is attentive and I regularly see managers stepping in to help out (good management) I usually try to venture out from the hotel for meals, but the bar/restaurant here has excellent food and a descent draught beer selection. I’m a big fan of the fried polenta. The only shortfall is the gym. It is rather small and includes the basics such as treadmills, bikes, a cable weight station and dumbbells. Due to the size of the gym it can be a tight fit when busy.
We arrived early and were able to check in then, which was a plus. Location was also a plus. The bartender on duty was the very nice also Hotel is shaped like a V, with some rooms facing the courtyard. Our room was facing the court yard which the night we stayed was hosting an event in the outdoor court yard. The noise from the courtyard event last well past 12:30AM. We had an early flight the next day and despite the still going on fell asleep at !2:50AM. This was the end of a seven day trip, having stayed at several Fairfields, and a Courtyard, all of which were a better experience than this hotel. Upon checkout, no one asked how our stay was,
Great location. Hotel is very clean and the staff is great. I would recommend this hotel to anyone especially because of the location.
Great property to stay at in Scottsdale. Perfect location and the staff provides excellent service. Best Marriott property in the area by far.