I’ve taken some time to really think about the overall for our favorite Asian place/Goto, that we’ve LOVED so much-Before posting ‘our’ thoughts/(my review), for Flo’s.While it has ALWAYS been our favorite for years, (Promenade included, before closing),..We’re now sadly, VERY hesitant to come back, after our last visit out.My husband and I rarely get our own times together/much less OUT TIMES,..And we chose to come back to one of our favorite places to have an early/quick dinner, before having the rest of our day and evening together.It was very nice at first, until about the time when Flo was leaving for a bit -There was a particular female staff ‘person’, not sure if she’s family or not -(We’ve seen her there previously),..Who ‘took the place into her own hands’, as some would say, in a VERY UNCARING & DO NOT CARE, kind of way towards anyone inside the establishment.Repeated/continuous VERY loud ringtones, constantly, and not an exaggeration,…CONSTANTLY, AS IN -for about 15 minutes while we were dining.Newly seated customer’s were seated near us some minutes later, and the gentleman had to actually say something out loud, then to his/our server.Thank goodness!!!!The server, (family/mngmt/?), then went and mentioned to the staff member/members something about it,(members, as in - the one being addressed had someone sitting with her,(which we LOVE this other person),Went on to continue to say things loudly about the customer(s), who had said something, to the other staff walking around everywhere! (Wow!),..We had seen other prior happenings, and have seen her/attitude before, but ignored it -but this was just a wow experience at such a place as Flo’s.Still surprised by it.We really hope this does not continue in the future, as we absolutely LOVE -all of the food, decor, some staff, the amazing family dinners, celebrations, and my husband and my-date times, that we have experienced here, along with FLO-herself!!!!
First and Last visit to this establishment. Just moved to the West Coast for my job and was very hopeful I had found a great Chinese restaurant. Was one of the first customers when the doors opened for lunch. Ordered take out. After a 20 minute wait, the shrimp fried rice was crunchy, not fresh with 4 shrimp. The vegetable spring rolls were mushy on the inside and the wonton soup had an abundance of vegetables but only 2 wonton. $32 dollars later- an expensive lesson. Mind you they had just opened, so I guess it was too much to expect that everything would be cooked fresh. Very disappointing.
Good good Tasty I Personally liked. it. Ordered online - D Lo mein Beef - I have come here a couple times. Always great ??. ??
We’ve eaten here quite a few times the past year or so, both dine in and takeout. It was always pretty decent. Last nights dinner was poor. While hot and sour soup was okay, meat in the other dishes was fatty and gross. Service was friendly but inattentive. We were not asked why we barely touched two of our dishes. I suspect the server knew. Something has changed here. We won’t be back.
Super good. Wow. Our table had pork pot stickers, orange chicken, five spice shrimp and kung pao chicken. Everything was AMAZING - best I've had in a long while. The service was phenomenal. He was always right there with our food, refills and check. Only problem - I'm really full ?
This experience was so bad the owner, Flo… came to our table and humiliated me for just trying to explain that I had a problem with my dish multiple times. From the very start her waitress and her had terrible attitudes. It made me feel highly uncomfortable and upset. I will never come back. How you treat people speaks volumes it wasn’t even about the food.
Best food I’ve ever had. Will plan to go back again next time we visit Scottsdale.
Its disconcerting to see employees STILL wearing masks!! So unfriendly, unecessary, and discouraging
It's been quite a while since we ordered take-out from Flo's. We usually go to Jade Palace a little further away. So, wanting to give it a go, we ordered Online, on a weeknight at 6PM and was informed that the order would be ready at 6:40. I got there at 6:40 and the system did not show the order. So, they had to reenter my order. I waited for another 35 minutes and watched as so many people came and went. When my order finally came out, no apology or thank you for waiting the extra time. Worst part, the food was just fair. In looking at the other reviews here, it appears that their online order system is the culprit and needs some work. Well, back to my old stand-by...and continue to order online, too.
This was my First time at Flos and is definitely NOT the last! Our food was absolutely delicious! The best Chinese food I have ever had. I will be stopping there on my way out of town, it was so good! The restaurant is really clean and super cute! Love it!