**UPDATE** AVOID AT ALL COSTS UNLESS YOU WANT YOUR CREDIT CARD STOLEN. I’d give this place zero stars if I could. My friends and I visited here in April and my friends card ended up compromised. They spent thousands of dollars at places like Best Buy and ulta. The friends we were visiting had their card compromised this weekend when the bartender closed her tab but did not return her card and stated she never had it (how did she pay her bill??). How are you running a business like this? You have multiple reviews stating the same things about cards being stolen by your own bartenders. You need to look into your staff. I will inform all of my friends visiting Scottsdale to avoid this place at all costs. There are plenty of other bar options where this shady stuff does not happen.****Update: I emailed Kevin below who insisted that his staff has not taken credit cards. And proceeded with “ as you know, you are never responsible for charges to your card that you didn’t make. The credit card company will surely remove any of them.” It seems to me that he is in on his staff taking cards since your card company will surely pay you back… and does not plan to take action or responsibility on his staff. Avoid this place at all costs. The writing is in the multiple reviews of cards being taken. These cards were charged locally at Best Buy and ulta.
Super attractive and fun atmosphere! Drink before drinks are nasty and pricey! But if you tryna party! This is where it's at
Scam! This establishment charged a credit card $675 for servers not requested. Kevin Berk & Kyle Greene shame on you!!!!
Was there on 5/15/22 and the bar stole my credit card. Handed it to them to pay for my drinks and got the receipt back with no card in it. When I told the bartenders they were not helpful and acted like they didn’t know what I was talking about. I’ve seen multiple reviews stating that this also happened to them. DO NOT GO HERE. My friend was also there last week and the same thing happened to her.
Went there 4/15/22. The bar tender with blonde hair and pig tails, stole my Apple Card, when I asked for my card to close out she said she didn’t have it. I literally handed it to her. Explaining that to her, she called security over to have me escorted out. Fortunately, I was able to turn off the card she stole before she proceeded to rack up more charges. Do not trust this bar tender with your cards/cash. I am moving forward with pressing charges on this bartender.
Absolutely awful, the staff was very unhelpful and the security is even worse. They’re always asking what the problem is if you look at them and are super rude to everybody. I lost my phone and was tracking it and it showed it was in the building. Approached the bartender to ask if she had one and waited very patiently for quite a while and when we finally talked to her, she asked me what the screensaver is, keep in mind it’s so loud in there that I couldn’t hear anything at all and I was explaining what the screensaver was. She took it as I was disrespecting her and didn’t even try to understand the situation and started coming after me screaming at me. Finally after 1.5 hours of trying to recover my phone they bring it to me and kick me out for “cussing out the bartender” which never happened at all. Maybe train your employees a little better in understanding a situation in a confusing environment, and maybe have the manager present more often because I was supposed to speak with them and ask about the phone they had but like I said super unhelpful staff that literally don’t do anything at all.
I came here 4/28 with my sister. She opened a tab and gave her card AND ID to the bartender. When closing out the bartender came back and said, “I only have your ID” which made no sense. My sister tried to say that she gave both the card and ID to open a tab. Why would my sister only give her ID? Makes no sense. We’ve tried to call numerous times but you can’t even reach an actual person. We love old town, frequent the area, and decided to try el hefe; this wasn’t a great experience.
Best club for Old Heads hanging with young folks.... Had a great time.... Lol
We had dinner reservations for 6:30. Ordered food at 7pm. Half of the order was delivered at 7:45pm. Waited. Waited. None of our sides were delivered and half our meals were not delivered. We talked to the server and manager. They told us that they are a club not a restaurant. Then they brought out 5 sides for 12 people and it was not the sides we ordered. Horrible experience. Do not come here for dinner. The staff were nice, but did not feel our complaints were warranted.Follow up below was only to offer a gift card. We refused as we do not want to return to this restaurant.
Could not believe they pulled out a huge chinese dragon and a luminated sign that said something disgraceful about marines. None of us could understand what else it could mean other than compete disrespect for the few brave who, through bloodshed and major sacrifice, gave us the opportunity to speak freely in our freedom. To literally spit on this country... unconscionable. I hope it meant something different. But we all knew it couldn't be otherwise. We were absolutely repulsed and won't waist a dime here ever again. What a shame. Been visiting many years... and now, -never again. #freedomeisntfree #workforit #respect