Worst service ever. Be prepared to be ignored and the size of the donuts is getting progressively worse. Not worth it. Their front lobby is closed so you can only do drive thru. If you walk up be ready to be talked down to. Please close this location. I called the corporate—no respect whatsoever.
Sign on the front says, "lobby is temporarily closed while we are short staffed" but four people are standing around inside. Went through drive through only to be told they have two donuts left. How many people does it take to actually open a donut store??
Save yourself some time and go somewhere else… Total incompetent employees. Had to repeat my order 4 times for them to still get it wrong. This location is a huge blow to the Dunkin brands. Time to speak with my wallet.
We went through drive thru and ordered breakfast and drinks. The drive thru lady Carla had a terribly rude attitude from the start and only proceeded to get worst when we got to the window. They asked us to pull forward and wait for our food, not a big deal. When we got our food we were missing several items. Tried to enter the lobby but it was locked and no one would come to the door and we were not going to wait in line in drive thru. At that point we decided to leave without the food or a refund. Absolutely terrible!!!!
Drinks were all made incorrectly.Tried to have 2 remade right there. They said they redid them and handed them back.All tasted terrible.Called & lady on the phone said come back through and she'd fix them.Went back in and the man argued and refused to make them.If you would've done so correctly the first time, we wouldn't be here again!
I ordered a Matcha tea. It was so jam packed with ice and not even filled to the top. I feel like I paid 5$ for a cup of ice. Disappointed.
Corporate should revoke their franchise license. This establishment really doesn't want to be in the donut business. Just look at the reviews.I had a bad experience too, but I'll spare you the details.
I come nearly every morning for work and order the SAME exact thing. It is NEVER made the same and half the time is made incorrectly and then they blame you. Staff is rude and clearly hate their job. It’s literally an issue every time I come. Today I placed my order , got my food and drink and who I assume is the manager comes back to take my drink (I assumed I was given the wrong one-wouldn’t be out of the norm) and tell me I only ordered food. Turns out they did ring up my drink (I wasn’t paying attention to the price) but they did not charge me for it somehow? and he acted like it was MY fault lol I’m so over coming here. I Will not be back.
Don't bother visiting this location if you actually want to purchase donuts. This this is the 2nd time I have visited this location and they have had they have had no donuts. Well, not exactly no donuts they had 4 strawberry donuts only at 11am on a Sunday. Why is this business even open if they cannot supply the one item their business is named after? I guess I will have to go to Krispy kreme from now on.
Corporate should revoke their franchise license. This establishment really doesn't want to be in the donut business. Just look at the reviews.I had a bad experience too, but I'll spare you the details.