Ryan and Mike gave exceptional service. They were aware of our drinks and bottomless sides, and replaced refilled them promptly. The teriyaki chicken sandwich was delicious. Garlic fries were hot and fresh. I highly recommend this Red Robins. The great and friendly service will have me coming back for sure. I don't use the accessibility parking spaces but they have them for anyone that needs them.
For sure the best Red Robins out there in AZ. Great food, always well cooked and tasty. Outstanding service! Brought my family and a few friends who are affected by disabilities. The server team and manager were extremely helpful and gave us a great amount of attention. Even when it was closing time, the team told us to take our time and continued to give us refills and check in on our food quality. The manager was great at soliciting feedback and ensuring that we had everything that we need.
great food and the people are very friendly
It was very just "okay." The best part about this place was our pleasant server; although, the hostess could use a visit from the happy fairy. The food was okay, not great at all. They didn't even melt the cheese on my cheeseburger. The chicken thighs were tiny and the grilled chicken sandwich was very sad. Fries were good and side salad is bottomless, I guess if you're a huge fan of iceberg lettuce, then that's a plus. I would give 2 and a half stars over all.
My wife and I frequent this American chain restaurant to satiate our desire for steak fries and sandwich fare. As a chain restaurant, they excel in providing an incomparably efficient system to provide your meal quickly, once ordered. A primary server takes your order electronically, a second server provides the food promptly shortly. Additional refills of beverages and fries are also handled promptly. The atmosphere is chaotic as is the norm for restaurants catering to young families. At peak times a long wait should be expected. They do, however, get the patrons in quickly. The food selection is similar to Applebees or Chili’s but the service is much better.
Took our youth group girls here for a dinner out event over spring break. We called ahead since we had a party of 10-12 coming and wanted to give them notice. Even though they couldn't formally take a reservation, they made not of my call and had a table for us relatively quickly (20-30 min). We ordered burgers, fries, kids' meals, drinks, and dessert. All was delicious and arrived to our table quickly!What sold me however, was our waitress, Kelsey and her team. We had nearly a dozen 6th graders, most of whom had never ordered or paid for a meal on their own before and she was nothing short of incredible. She was so patient with their questions, and even went out of her way to walk one of our girls through the gluten-free menu to accommodate the girl's food allergies. She checked on us often and split the check accurately between all 12 of us before patiently processing their bills all paid with cash. It was obvious that she eased the nerves these girls had and made them comfortable and confident in the ordering process. She was a real blessing.
We had a party of 12 on a Tuesday night. We only waited 25 mins. We had perfect seats together. The wait staff and management were amazing. We had 5 kids in our party and they were so helpful with our requests. It was a wonderful experience and we will be back and tell our scope of influence about this location for one of our favorite restaurants.
Excellent customer service at this location!! We immediately spoke with our server and the manager, as well as at least 2 others during our visit and everyone was delightfully helpful!!As a family with 4 kids, things can always go wrong, but everyone was there to help and quick with refills on drinks for everyone!!
My order was wrong. Ordered fried pickles but got pretzels. Made modifications to my burger and still got everything I asked to not have on it. The team member spoken to on the phone took card information when we ordered, got there and the manager Becky claimed very rudely and carelessly that they absolutely did not take payment over the phone (we called same number back and the employee said they absolutely do take cards over the phone), Becky was in no way interested in helping figure out who or what messed up there. Food was cold, soggy, and again orders we’re wrong. Very disappointing. $62 + tip when it could’ve been spent somewhere better.
The Queen Creek, Arizona Red Robin is the best Red Robin we have ever dined at. The service was fantastic and the food was nice and hot and cooked to perfection. Our server was amazing!