Love that you can create your own bowl! Tasty and good quality food! Will definitely be returning!
Got my Poké delivered today! Normally I dine in but stuck working today so we make due. Everything was fresh and delicious. Love the Spice Sea Sushi Burrito! <3
Favorite Poke Bowl spot. They also offer sushi burritos which seem very interesting. I’m too much in love with my bowl to venture out XD
There needs to be some type of system for Uber Drivers to pick up orders more efficiently. There is not a rack to pick up orders and I was ignored for 15 minutes while the staff handled the rush. I understand that it's busy but to place my customers order as the lowest priority even though they ordered before the 10 other customers that got their food first isn't fair to me or my customer. To make matters worse all 3 workers looked and me but ignored me to help other customers. Once the rush was over I was finally acknowledged and handed the food that had been already been made and was sitting on the counter. I get that it's use and they were working hard so I don't blame the employees, I blame the fact that they were not trained to see me as a priority but instead someone to ignore until the rush is over. This is easily fixed by having a 3rd party delivery rack or training employees to acknowledge Uber Drivers. We lose money as drivers the longer we wait for our orders. Uber allows us to cancel after 15 minutes without penalty but by then we've already lost too much time for the run to be worth it.(Unless of course a huge tip is involved.)I did want to leave on a positive note. The staff was very friendly to the customers they did help and they were working very hard. I've came in as a customer before and was treated very well. I tipped them and joined the rewards program as well. As a customer it was a great experience.EDIT: I bumped it up to a 3 star because while I was very angry as an Uber Driver I did enjoy myself as a customer. Considering they took the time to consider my feedback and respond I think that is worth more than a 1 star.
Eating here pretty often - but if you were served by girl with pink girl - be aware - your order will be completely wrong . Order burrito with salmon - got burrito with spicy crab , no mango or cilantro , covered in sriracha( didn’t ask for it ). Asked sauces on the side - all sauces was mixed in . Extremely disappointed- I had order for pick up and realize this mess only when I got home .Food is good , service- got very bad experienceUpdate : Less than 24 hrs later the manager contacted me and resolved this issue. I wish the workers behind the counter could match the level of professionalism and actually pay attention to the customer.
Instant fan. The build your own bowl, was magnificent. The staff was super courteous. I think Zak helped us and told us that he just recently got a promotion to be a manager at the West Gate location near Cardinals stadium. I could see why he got the promotion after which he stated he had only been working there for 4 months. He is kind, intelligent and a master of all the variations of food. He put me on the right track, I will be back soon.
Yooooooo… I love POKE!! Plain and simple.And this place does not disappoint. Quick and friendly service with accuracy on every order I’ve requested.
This place was better than expected! The taste of the food is amazing and the presentation is gorgeous! I got a sushi burrito and a strawberry lemonade that looks like a blue-pink gradient. It's too pricey to have often but going is definitely worth it. They can even coat your burrito in hot Cheeto flakes. Do note the interior is small so there may not be room to sit inside.
Highly recommend this place. Staff was friendly and helpful with suggestions. Place was clean and food was oh so great!
Gotta catch em all at Poketrition.Tables, counters, and floors were all clean. Utensils and bar were organized. Decor was clean and bright and restaurant temperature was nice. Many people picking up orders. Parking lot is kinda chaotic, but there is usually parking near the entrance.Staff was mostly friendly; they were attentive and urgent. All had good hygiene and staff uniforms were tidy.We did build your own bowl and presentation was gorgeous. All ingredients were fresh, tasty, at a good temperature, and had wonderful texture. A great price for all you get.Next time I'm gonna try shrimp meat and maybe the scallops, as well as varying sauces.Tip: try the strawberry lemonade, but give it a good stir first.Thank you Poketrition, can't wait to visit again!