Hibachi City Buffet

3414 W Southern Ave, Phoenix - 85041
136 reviews
Buffet Sushi Bar Chinese
(602) 243-6666

Did the place change owners or something? Lots of these reviews just don’t represent what we had. The floors are literally peeling up. (One lady tripped and almost fell because the Flooring is curling up from being wet and not sealed) The place smells like moldy mop water. The food is just, I can’t describe it, it’s like someone saw pictures of Chinese food but had to shop at a dollar store for the ingredients. The Chinese noodles were basically spaghetti noodles with salt and orange food coloring. Same with the “fried rice” do they not know how to make these Chinese food staples? Basically just orange colored salty rice. Orange?? So crazy. The chicken on a stick was really good though. Same with the Chinese donuts. But so many of the dishes were just terrible. The most egregious offense was the sweet and sour sauce. Why does it taste like ketchup!?!? How do you mess up sweet and sour sauce!? Did they seriously mix the sweet and sour with ketchup to save money or something? So confusing.This place is just sad, run down, and ratchet. We really went to this place with very low expectations and still were horribly disappointed.I hate leaving reviews like this, normally I don’t because I know how hard it is to keep a business but something is actually wrong with this place.

If could give 0 would. I politely called after having a bad experience to speak to a manager as I explained all that happened and was in the middle of talking he hung up on me. Called back calls ignored. I got two plates with food on it and only two things I was able to eat was jello and couple crab puffs that was barely edible and been on the toilet with the shits. Thank God took samples home to send to the health dept. Er sent samples off to be tested. Made me sick. This place needs shut down and go back to China where you can serve your nasty crap. Rude a$$ people. All I was trying to ask for was a refund. Had my receipt. Could have handled this non publicly. They have cameras showing that busgirl was concerned nothing was eaten off my plates hardly and told her why. Will be hearing from my lawyers. Also there was workers walking around no gloves eating the food picking it up with fingers. Ewwwww gross.

Some things are a hit and miss… decent price of $30+ for two adults.. I would return, I know now what I will eat and what I won’t. I left full… I didn’t even get dessert as planned. So I have to go back. Drinks were included. My first buffet since the pandemic

Hibachi was one in two places to eat in the area for miles.It's a buffet and lots of different choices to choose from the salad bar was had good choices and fruits which all looked fresh. I had sesame chicken, rice and vegetables. The chicken was breaded and did not have much flavor or crisp to it like I like it. My daughter had the orange chicken and hers was about the same. It wasn't good food but wasn't bad and will suffice if hungry and in the area.Restaurant was clean and had large dining area.

I made the mistake in taking my family to this place. I tried to give it a chance. Should have just left once I went inside. It's definitely pricey for the terrible food that they have. After paying, went to get our plates. I looked at them and you can see they're not cleaned right. It was disgusting. Tried to grab a cleaner one. Food looked terrible. Tried to give it a try. They were barely opened for Bout 30 mins. And food was already so cold and some hard. Terrible flavorless egg rolls, terrible noodles, cold fries that looked uncooked, everything was just disgusting. Grabbed only a few items that looked decent like the steamed broccoli. For the price one paid, broccoli should not be the only appetizing option in the place. Overall food is terrible, service terrible. I should've read reviews before going. Ruined family Sunday. Beware to all to not go here! Definitely not worth it! A family of 3 here, paying at least $40 for simple things, not worth it!!

It's pretty bad. Went solely for orange chicken and it was bad.....how do you mess up the one thing everyone loves? It's slightly dirty. It smells like fish. It's just not good. It's worse than a bad Chinese buffet.

Foods good, some was cold for being there on opening hours 11am. Staff is friendly, place is clean. Wish they had a mother dats special lol

It was my first time here, its not a huge buffet with to many varieties but it was a really good experience. Very clean place. Food tastes fresh and the personal was nice.

The price to dine in and eat is super cheap. Everyone complains that there’s not much of a selection but it’s perfect for how much you pay. I come here when it’s been too rough of a day to cook. I def recommend if you got a hungry family during the week and need something quick and cheap to feed them lol it’s super clean inside and the selection is limited but good. Just missed one star because the lady I paid with was rude to me other than that pretty great!

I’m currently sitting here with my wife and grand kids at this buffet and it is terrible. Quality of food is terrible also the food is cold. Not very many options, I wonder if they got there cooking skills from you tube. I don’t recommend this place to anybody, not sure how they could serve this food to anybody, seems like no proper rotation of food. Where is the pride in serving others, just wrong.