I ordered the curry goat. PERFECTION. I also ordered a beef patty but they were out so they gave me two sodas instead. I didn’t choose the flavor I left that up to them and they didn’t go wrong!!! Ginger beer and Kola champagne!!!! First time eating here and y’all can keep getting my money!
The vegetable mix that comes with the oxtail had a little crunch to it, which was perfect and seasoned with black pepper on top. DELICIOUS!! ? ?
The oxtails are amazing but the people are rude especially the old lady. She’s rude and mean for no reason at all. You will lose customers if you keep allowing her upfront. Put her in the back please. And stop giving people small portions for the money spent. It isn’t fair
Best customer service I have had in a very long time and the food is sooooo good real yard style Jamaican food. A must have if you are local or just in Az. for a visit?
Oxtails where not tender. They were very hard and tough. The rice and peas were very dry. Staff is awesome. Food not great
Bussin bussin jerk chicken...fresh from the grill....love it my go to when in Phoenix
We had the most amazing Jamaican food from the Cool Vybz food truck back in December! Finally made it back to their restaurant today with my mother in law to celebrate her birthday, and let me tell you it was absolutely delicious! You want juicy, incredibly seasoned jerk chicken? This is the place to go! Everything is so so good, with heaping portions, and friendly service! Thank you Cool Vybz for a perfect meal every time.
Curry chicken was good. Oxtail were too and good portion. But the jerk chicken was a little dry and felt like extra spice was used to hide the poor quality. The plantains were not ripe and not cooked properly, they aren't supposed to be dry and hard. Rice and peas were good(extra spicy but I like that). The cabbage was low quality frozen veggies very mushy was disappointed overall. There are some great restaurants that make fresh better quality food so I will not be going back to this place.
Escovich red snapper was delicious, cook to perfection. Clean and friendly staff.
How to Respond to Customer Complaint 101:- Listen to or read the customer's complaint without being defensive.- Take a moment to process the criticism.- Determine what action you'll take to address the problem.- Thank the customer for their feedback.-Apologize and reiterate your understanding of the issue.- Clearly outline your plan to remedy the situation.-Thank the customer again and offer follow-up information.-Check to see if the customer is happy with the result.-Incorporate changes from customer feedback.Just a little feedback on how you can improve your daily operation and customer service skills! ?