Chick-fil-A

120 E Taylor St, Phoenix - 85004
134 reviews
Fast Food Chicken Shop Salad
(602) 496-6715

this chicfila offers less options compared to other locations (e.g. only offers 8/12 ct. nuggets and not a 5 ct, smallest fry size is medium) The store seemed understaffed but the service speed was decent.Employees definitely don't seem happy but I blame management and the franchisee since employees are clearly not treated as well as they should be.

Not a lot of seating choices because they're always packed because they're next to ASU. They are pretty fast though so I am usually in and out

this chicfila offers less options compared to other locations (e.g. only offers 8/12 ct. nuggets and not a 5 ct, smallest fry size is medium) The store seemed understaffed but the service speed was decent.Employees definitely don't seem happy but I blame management and the franchisee since employees are clearly not treated as well as they should be.

I was happy to find a CFA in the downtown area, but I was disappointed. The restaurant was extremely busy because of the nearby ASU campus, but the staff did a great job! The food quality was adequate, but I was disappointed that there was a managers meeting, during the lunch rush, at the large height-top table. WHY would you have a managers meeting during lunch, and occupy seats?! The staff could have used the additional help from the managers. Also, they are not part of the CFA Rewards program, so you cannot use points that you have on the app. They have signs that inform customers of this, but you’re also not able to earn points with your purchase at this location. I reached out to CFA and expressed my concerns, but I received what appears to be an automated reply (it did not address the managers meeting concern that I had).

The location by ASU in downtown usually always has a line however it moves quick and can get in and out in a rush. Most of the time it's easier to take food to go because there is never avaliable seeting.

I have always like Chick-fil-A and occasionally take a break from this place, in order to not become bored.

I went here to get a peppermint shake which I really recommend if you are a peppermint lover. Fast and good service. The service was beyond my expectations. Good quality food as well.

Busy if you get there at peak times, I went early. Not a normal Chick-fil-A. Limited menu and you can't use the app to order, redeem rewards, earn points, ect.Also, the straws are paper. Not the worst paper straws I've used, but I still hate them all the same.

Chick-fil-A,QT n Discount tire. The 3 best customer service business's in America. Bar none

The food was horrible and it was really slow .By far the worst Chick-fil-A that I have ever been to.