Maybe the staff should wear hair nets or at the very least have their hair tied up. Gloves would also be appreciated. Anyway, found a hair in my ice cream which was pretty off putting.
All the girls tonight were super awesome and all smiling. I appreciate that and will 10/10 be back .
Why are all 4 employees helping the one large family while the line is growing out the door? All I wanted was 4 pieces of chocolate. I gave up.
I go there once every 2 weeks and the people are always nice and timely with their service. Whether its empty or full, the quality never changes. Great ice cream and employees that give you many options.
Ordered online twice and both times the order was wrong. Tonight's order was missing a whole Love It cup. Very disappointing.
No masks and the girls hair is so messy and I front of their face it was grossing me out I walked away
I have a peanut/tree nut allergy, but the employees are always willing to make my ice cream in a peanut/tree nut free place. Their ice cream is great and the workers are polite.
Ordered ahead of time. Waited way too long in the “pick up online order” while being ignored numerous times.
Nice place.
Raspberry choice here is frozen. Every other Cold Stone location has them in sugar, they're soft, and melt into the ice cream deliciously. The customer service isn't dead here, which is shocking, and I'd give this place a 5 star rating if their raspberries weren't frozen.You have great employees!