Never have pizzas hot and ready. Always have to wait up to 20 min. It's best to order ahead of time
Used the app, which worked great. Check your order, people. Ordered a thin crust pepperoni, definitely did not receive a thin crust pizza.
They never have any hot and ready! There's a 20 min wait all the time with no pizzas ever ready. Def take off the hot and ready from any advertisement!!!
I made an order @ 6:44 Pm on line and they have this page where you can track your order it was 8:48 pm and this tracking was on the second stage where it’s letting you know it was on the oven is now been 2 Hrs from my order. When I decided to give them a call the woman who answer asked for my name. After I gave this lady my name the lady told me that my order was not yet ready. I then told the lady that I made that order 2 Hrs ago. Then she just told me if I wanted to cancel. I would have but my wife has been in the hospital for three days now and I can feed my three kids after a 12 Hrs shift. I told this lady that I didn’t not wanted to cancel. Then she just told me to Waite for it. I then decided to drive to the establishment. When I get there there was a man there waiting for he’s order when this heavy side woman told him that he’s order had been canceled he walks out and at no time any of those females in that establishment apologize for not having peoples order done or even started on. After that man left the woman with those fake eyelashes mumble oh well. Then I just stood there waiting on this lady with the fake eyelashes to acknowledge my presence and help me. No I was just a person there waiting on my order. Unit this guy come out from the back and asked the lady worker with the fake eyelashes if she can please help me. Well she said nothing. And kept cleaning. Seems like this fake eyelashes lady had some kind of inability to work with customers. Canceling order left and right that’s money this establishment I guess doesn’t need. The Owen must have no need for money. Bad employees that are just letting customers walk out.
Worst location! I suggest drive those couple more minutes and drive up to the Litchfield location. Some girl working on June 27, 2022 at 8:15pm was very much unprofessional. Apart from the restaurant being very low staffed with only 2 people working and about 10 people waiting in the lobby and no one up front to attend the customers. I placed an order through the phone and waited 40 minutes in the lobby till I finally got a workers attention and asked where was my ONE PIZZA and she mentioned she forgot to place it. Later on.. called and asked for her name and she mentioned she couldn’t disclose that information and there was no manager on duty. SINCE WHEN?! can’t they mention their name?! This place really needs to management because the people being hired are not getting the job done. I was one out of 3 who walked out in the span of 40 minutes. Wont be going back, definitely not.
They should remove the hot n ready advertising for this location. Definitely not the truth. 20 mins wait for a pepperoni…. 2 thumbs down
Waited an hour for 2 pizza’s people after me ordered and left before me the crew was slow and sloppy will not be returning
Be prepared to wait at least an hour no matter if you order in store or online. Food may be hot but never hot n ready.
Very good pizza for the value. It definitely improved throughout the years. This location though I've noticed it is going through the employee shortage I could tell from the wait.
First I have to thank the business for serving affordable pizza! other competitors offer a pizza around 20 bucks. no pizza is worth 20 bucks. Ill stick to Lil Caesars!