Starbucks

5040 W Cactus Rd, Glendale - 85304
76 reviews
Coffee Shops Coffee & Tea
(602) 843-1871

I was a loyal Starbucks customer for 28 years. Not anymore! Politics aside, the corporation should remain neutral on politics.I am a special diet called keto. I usually head in the mornings to Albertsons deli on Cactus and 51st ave for a small portion of meats to consume at the store. I have done this for about 2 years at this location on Saturday and or Sunday mornings. The baristas that work there are rude do not acknowledge your presence. Many a time I initiate pleasantries like, " good- morning"I am totally ignored. They are on their smartphones listening to pandora and texting. They so lazy and never clean the tables either.

Nice to have it in the Albertsons I shop at

Love the staff there.

Love this location. They are so nice! My coffee is never wrong either. They always remember who I am.

Its Starbucks ?. They are pretty good and the customer service I have never had issues. I am more of a dunkin donuts guy myself. But if you like starbucks and their selection. Check out this location!

Stinky place. Coffee way too strong for me.

Nobody at the stand, long wait before anybody bothered to come make coffee

Do I really need to say ... The best

I’m a regular here and felt inclined to post as the past previous posts on here aren’t accurate. (Probably written by the same angry Karen multiple times). Been going here for over a year and a half and got to know these baristas well. They are really kind and respectful, but if you think you can speak to them however you please, don’t think kindness will or should be returned. They put up with a lot and always do it with a smile; however on my past two visits I had witnessed customers verbally abusing these sweethearts where they kindly let them know if your going to continue to be rude and insult them they will have to rethink serving you. Furthermore, there is usually 1 person at night. So if a barista isn’t in there they are restocking something or you guessed it… being a human, using the bathroom. As someone who worked retail previously and now in real estate agent I understand this completely, but some think retail workers are completely mechanical robots with no human needs. To wrap this up, they make amazing drinks, fast, efficient and friendly, this is what Starbucks is all about!

This is the only Starbucks I don’t feel comfortable ordering at. I’ve been here several times because it’s where I do most my grocery shopping, but I’m just going to switch to Fry’s because at least the baristas in that Starbucks don’t have bad attitudes. The baristas at this Starbucks are (in general) rude, they throw empty containers instead of walking two steps to put them in the sink.They also like to fraternize outside of the Starbucks booth, So you have to wait for them to stop congregating with grocery store employees (Or be alerted by grocery clerks with a “hey woman, you have a customer”) before your order is taken.If I do find myself needing Starbucks before going to Albertsons, I’ll go to the drive thru at 67th and Peoria. Otherwise I’ll just do my shopping at Fry’s from now on.