So I love coffee and I have to say, this might be my new favorite, behind coffee rush and starbucks! The girls were nice and my drink was perfect. My only issue was that I should have gotten the largest size and they gave me the wrong food, but it all worked out. I will be going back and who knows this might be my new morning routine. Thanks Top Cup!
Cute place, good coffee but horrible customer service. We walked in, place was empty, no one greeted us. Walked up to look at the menu by the register and we were still not greeted just blank stares. We got closer to register and barista mumbled something… ? When we got our coffee it was super hot and didn’t get a sleeve. Coffee was good and the avacado toast was delicious, a must try. I went back up to order a to go coffee and same experience, no customer service skills. For being a small business you would think customer service would be at its best! Not sure if we will return, maybe drive thru.
Says on door they open at 6. Been coming at 6 for a long time. Come at 6 in a hurry before an important event, they are closed and now open at 7 am. Even though it’s not my favorite as the drinks are never well mixed even if you ask to make sure they are, I drive all the way here to support local business but local business doesn’t support me back. Save your time and go to Starbucks.
Went here for the first time... the coffee was so good and this place is seriously so cute! Looks like a great place to relax or chat with a friend. I had planned on staying but decided not to because the girl who help me just seemed annoyed I was even there, kinda ruined my excitement in staying. Other then that everything seemed great! Despite my first experience I would definitely come back and try it again!
went there this morning after seeing a bunch of posts on social media and was super excited to try the pebbles cold brew….i wasn’t greeted or spoken to at all when i came in, the barista barely said a word to me. my drink came out and it was…not at all what i had ordered, or at least what i thought i ordered. i re-entered the line, hoping to get a replacement drink as i did not like the latte i was given, just to be ignored for eight minutes straight, and then talked down to and charged for a replacement drink. even the replacement drink was not as advertised, and barely tasted like anything. i paid $55 in total between the original incorrect beverages, the replacement beverages, one slice of peanut butter toast, and a pack of macarons. the food was good, but the coffee was the worst ive ever had, and definitely the worst customer service ive ever experienced at a local coffee shop. i ended up leaving and getting blackrock down the road, and got a cheaper and tastier drink with better customer service.
Beautiful place! Seems brand new. Can’t wait to have meetings here!
Disappointed with my coffee today. Ordered iced drink with oat milk and whipped cream. Got zero whipped cream and 3 ice cubes floating on top so 7/8ths of my drink was completely warm :( have had other good experiences here so hoping it was a fluke.
Top Cup is hands down the best coffee in Arizona. Employee's are great. Atmosphere is great. Most importantly, the coffee is ?. 10/10. ??
They have a fruity pebbles latte (iced), sounds crazy but its so good. Not super sweet either. It's perfect!
Friendly service, great drinks and a cozy atmosphere. Love supporting LOCAL rather than national chains.