Very disappointed tonight. Went to Chandler heights/higley location at 5:00 to find door locked and hours said they were open till 9. I went to my car and then saw a few workers inside cleaning. I called my family to see what else they wanted me to pick up and then decided I’d call since it appeared one of the workers had put a ticket up. No answer on phone after several minutes of it saying I was next in line. Another lady walked up and realized door was locked. She looked inside window and then stepped to side and got on her phone. Several minutes later a worker came and unlocked the door. I then went and asked if they were open and they said yes. No reason why door was locked… I then waited 32 minutes for my order. Most of my order was sitting there ready for almost 10 min getting cold while rest was cooked. When we got it home the Thai fried rice with chicken we ordered was only three quarters full. Rest was fine except dumplings were soggy. Very disappointed in service and quality of food tonight.
If you choose to pick up your order, check it before leaving. Food is good but inconsistent; sometimes too spicy or other times flavorless. Unfortunately, they got rid of the egg rolls! Today I ordered drunken noodles and all the vegetables that they list on the menu weren’t in there.
I just arrived in Gilbert after an amazing hike in the San Tan park.I had a great time at their locations on Camelback Phoenix and Scottsdale road, N. Scottsdale; so I was happy to find this one in Gilbert in the shopping center at E. Chandler Ave & Riggs.Service by Manager Ray again?was outstanding as well as server Gavin.My Pad Siew(lean beef, broccoli, egg, rice noodles, special sauce was the the best of that dish I ever had at such a reasonable price of only $11.My chicken nuggets were even better than most wingshops.Place is very clean and service very fast.Thai chili 2 Go retains my title as best Thai chain in Arizona.
Honestly the worst Thai food I’ve ever had. I know it’s a chain but something was wrong the day I went. Flavorless and watery pad Thai. The Tom kha was horrible surprisingly since it’s hard to mess up even here in AZ
Ordered pineapple fried rice with chicken. Spring rolls. No chicken in the fried rice and the spring rolls were just inside no sign of a vegetable. First tome and last to visit that place
I ordered ahead online and arrived when it was said to be done. They said they were waiting for 1 item, pad thai. It has now been over 30 minutes. Seriously the worst experience, why offer online ordering or time estimates? Still waiting.
Very disappointing. I ordered the pad Thai and there was absolutely zero peanut flavor other than the half an ounce of chopped nuts they give you to pour on it. It was hot for the sake of hot. Huge cuts of onion and bell pepper and almost no chicken, and again the sauce was just hot for the sake of being hot. My wife's order was the same, no flavor, just hot. We ordered a family size dumpling and they were gummy and cold. Very disappointing for what we were hoping would be a great thai place nearby. Overpriced for the disappointing meal we got.
Food is consistently good. The Yellow Curry and Thai Fried Rice are my go to orders.My only warning is to check your order before you leave if you online order and pick it up yourself. Last time they messed up my wife's order and even though we were told we'd get a refund, we never received it.
This place is an absolute rip-off. Just paid $13 for an order of panang and what I got was a bowl full of green peppers, sauce, and 5 tiny pieces of chicken. Absolute joke.
Got two splinters in my tongue from gallangal root in their Penang Curry! I was excited to see this restaurant open in our neighborhood and when we got a coupon we decided to try it. Unfortunately after a few bites, I wound up with two very painful splinters in my tongue, which looked like cactus needles. After I dug them out, with tears in my eyes, I showed the manager and she immediately said "oh, those are from the galangal root that we use." She apologized profusely and then said she wanted to make it right, but instead of offering me some alternate dish with noodles or something, she made me another curry. The one I ordered first was mild, but the one they gave me to replace it was extra spicy. I was honestly too afraid to eat it because my tongue was painful, burning and swollen. I contacted customer service via email, but they never responded. I feel lucky that these thorns didn't get stuck in my throat or esophagus and that I didn't have to go to the doctor or Hospital. We won't be returning. Everything was overpriced anyway and skimpy on the meat.