Last minute we needed 4 coffee traveler carafes for an event, and Nicole pulled out all the stops to get those together for us and helped me carry them to the car. So appreciated, great service! Thank you!
Walked in the door and greeted with a smile from the staff. Questions answered as she guided us to the best drink choices for us. Great service. Friendly!
Consistantly delicious. The crew that runs the drive thru are on their game. They are super fast getting me in and out and on my way.
Cam is the best Starbucks barista I have ever had and deserves a raise. Phenomenal people and conversational skills, made my whole day!!
Very Very Busy Location...Be Nice To The Staff While They're Preparing Many Many Drinks!
Super kind staff. All so much nicer than back home in NC
Stopped here on my way to California. The barista was so friendly and funny. He was great. Hope he gets to go to San Diego for vacation sometime! I was glad I had gotten frozen coffee here in flagstaff as it was 106 down in Phoenix.
I would give zero stars if I could! I waited 15 minutes for a drink that was wrong and I had to send back. Too many employees working the drive thru and no one making drinks for in store customers!
I would like to start this review off by stating that this does not apply to all employees. Some are very nice and respectful! I am not typically one to write a review but this issue should be addressed. My place of work orders coffee from Starbucks about once every couple of weeks to treat us. I happen to have been in charge of picking up our mobile order the past 3 times. The first time I picked up, a pleasant young man, I believe his name was Terrell but I could be wrong, was very helpful, kind, and thorough. But the other 2 times a couple of girls working were highly unprofessional, snotty, and just plain out rude. I didn’t get the gals names but they complained nonstop while I sat there for over an hour waiting for our order, as ours was skipped various times. I understand that our office order of 10-12 drinks can be highly overwhelming but I waited 30+ minutes to pick up to allow enough time for the employees to get our order together. I am not upset about the wait time, but I am infuriated with the disrespect and unprofessionalism that has been apparent multiple times. Rude remarks were made about our order and others orders while I sat there and listened for an hour. As a professional office, we always tip to ensure that the employees are thanked for their time but it feels like a slap in the face when you show your gratitude for them doing their job and then you sit there for an hour hearing them complain about you. I am writing this review to kindly encourage management to speak with their employees. Just remember, someone is always listening!!
Visiting from Las Vegas and has the best service. Terrell and Isaiah were amazing. They made us feel like family. Highly recommend visiting this location when visiting Flagstaff.