Very SLOW location, takes about an hour during lunchtime because they “get too busy”, but still takes over 40 minutes at night because “only have 1 driver”Food is good, but faster to order from somewhere else
Love JJ’s. Freaky fast service! Friendly faces AND they clean the slicer between meats!
It took over an hour to get my order. And they were out of iced tea, also didn’t bring the chips I ordered and failed to refund me. Terrible customer service.
Never ate here before, and never will againI ordered a roast beef sub, heated. They don't heat their sandwiches I was told. Seriously, how hard is it to have a microwave to heat a sandwich? Then the order was made all wrongPlace is not worth stopping at, go to the many other real sub shops, this one sucks!
I went into jimmy johns and some journey or toto was playing..... Bless the rains down in Africa?! That's not politically correct. anyways.... I was really offended and my sandwich was made with no errors. This was a horrible experience.
Awful customer service and absolute terrible “general manager” Anthony. A few nurses ordered from here yesterday because the ER is busy and delivery is easier. Our 2 large drinks were wrong. There were supposed to be Diet Coke, but definitely were regular Coke. I called to ask if they could be refunded or the correct ones brought instead and was told “no” by Anthony. He said “I know that diet and regular taste similar but I made them myself and they are correct”. For the most part, people who drink diet hate the taste of regular soda and vice versa. So as someone who HATES the taste of regular soda, I know it was regular Coke. (So did the other nurse with the other drink) I asked if he could refund the drinks and he said “no because I’d have to refund the entire order”. I suggested to refund the order and then charge the card for the meals minus the drinks. He said “no, because I made them and I know they’re right”. I’m sorry, what?! He stated he’s been the general manager for a long time and he’s right… so I asked for his boss’ contact information. Supposedly the store owner is Jeremy and he also owns 2 other stores (which I hope are ran better). When I asked for his contact information Anthony said he couldn’t give that out. He refused to give me an email address, phone number or last name. He said he’d give Jeremy my info, which I doubt actually happened. I don’t know ANY business owner or higher up that doesn’t have a dedicated phone number or email address that can be given out. So all in all, terrible customer service by a “general manager” with an ego problem. I’m not surprised by all the negative reviews for this location. Maybe it’s time Jeremy hired some staff that represent his business better.
Waited my entire 30 min lunch for food that didn’t show plus I’m out the money for 3-5 days. Won’t ever order or eat JJ audio
I order from this location often. Not only myself, but for my staff as well.I understand wholeheartedly the staffing challenges EVERYWHERE is facing and sometimes it takes longer than expected, and that's OK!Everyone needs to understand we are ALL doing the best with what we are given that day... I applaud the guys that were in today, Saturday- 3/19/22, during a very busy lunch-rush and held it together. Ya'll rock. <3 thank you.-Mrs. Curtis
I love Jimmy Johns, but somehow this location manages to screw up my order EVERY time I go. At least they are consistent. Even worse, the staff has the audacity to act annoyed that they have to remake my order.
This location does not work properly in the app for delivery most of the time and has its hours set incorrectly.