Star bucks always has delicious drinks and food , most of the time the staff is attentive to the customers.
It's funny to see how much has changed. Why have a menu. Honestly I just said put this and this in ect. It came out great. Same cost as a normal hot caramel macchiato.
Been here at least four times and just poor customer service. The bathroom is gross and lobby trash is always full.Update 4/21/16The employees here are the worst & I've been to Starbucks all over the country. They keep it cleaner since the last post but their customer service skills haven't improved. I was chided by the drive-thru cashier bc I didn't know their rules or protocol on their mobile orders when in fact the barista was calling out mobile orders which conflicted w/what the drive-thru girl stated. It didn't end there. She proceeded to yell at me as I was walking out in silence, in front of other customers, embarrassing me just so she can show everyone she 'tried to help me'. This place is definitely losing my business.1/3/17Forced to come here bc it's the Only stand-alone sbucks in town. The barista was the best so far out of all my visits here but got charged for what was suppose to be a free refill by the new girl who seemed too scared to ask for help, which I can understand. The others didn't look too friendly/willing to help her. Bathrooms still unkempt & lobby trash still always full/overflowing btw. Does any management ever read these posts/care about customer's business? Happy New Year.6/2022Over the past few months service has improved inside but mostly drive-thru. Except for today. Placed a mobile order, something completely simple. And a customer ordered @ the register 2 drinks and they got theirs first, even though I had ordered 10 min prior?
5 star service but I keep forgetting how overly sweet the drinks were. To many pumps of the flavoring.
We always hit the drive thru, even with the line around the building because we don't have to wait very long. ?
I came in when I was the only person in the store and the drive through wasn’t busy to buy my 8 year old daughter a cake pop and a green tea latte before she went to school. I asked the lady to write happy birthday on her cup, but she said “we are too busy”. I just spent $20 on below average drinks and a cake pop. The customer experience at this Starbucks is bad. I won’t be back here. I’m not too lazy to get out of my car and walk in to order something, so this Starbucks being the only drive through won’t keep me coming back.
The people at this location have some attitude. They got my order wrong and even when the cashier confirmed it was wrong thw batista got an attitude about redoing it. Sadly it's not the first time I've seen this here although the first time it happened to me.
Awesome drinks and competitive prices. The employees have always been friendly and the service fast. This Starbucks is way cleaner than most and has a nice feel to it. It also is conveniently located on Florence Blvd.
Been going to Starbucks for at least 10 years that I remember or maybe more and I have never had a bad experience like I did here.My breakfast sandwich was over cooked and the croissant was really hard… almost like microwave hard/chewy. The cappuccino taste like plain milk. Sad. I will just avoid this location.
They should open the place back up inside