The Banks Alehouse

1243 Old Steese Hwy, Fairbanks - 99701
235 reviews
Brewpubs American Sports Bar
(907) 374-3265

I've eaten here several times. Casual. Easy-going. Really good food. Relaxing. Everything I've ordered has been wonderful, Be adventurous! Or get something comfortable to eat. Can't go wrong.

We waited for over an hour for our food. Never got the food when we said something they brought us the bill for our soda and tea. We will never return.

Service very slow. We waited more than hour for 3 Classic Burgers. We had to get the attention of our Waiter multiple times for just the basic service. I would recommend going to another restaurant

Food was good, large menu options and waitresses are friendly. We ate in once and another time attempted to place a takeout order but they refused because they were too busy.

Good burgers and great drinks. Seated promptly and the server paid attention to make sure our drinks were never empty.

Okay so this place has a great menu and when we walked in we saw there was two sides to the place. One side more of a sit down and dine the other a bar area with a bunch of seats and t.vs to watch sports. The food was pretty good . I had a pasta dish that was nice my wife and mom both had salads that were fresh and then a bowl of chili that did not have much flavor and a bowl of French Onion that was not a great French onion at all. There service was average at best. I don’t know what our servers name is but you will see her in one of the pics putting food in here face instead of coming back over to check on us and see if we needed anything. I would of liked some salt and pepper but none on any of the tables. I would had liked another drink but she is busy eating and rolling silverware then worrying about the table. There is literally a bunch of trash on the floor where two of the servers are sitting and eating but no one cares to pick up the trash they just walk over it. So sad this place could be amazing but no one seems to be holding a high standard here. I’ve ran a few restaurants and we never allowed our staff to eat food out on the floor in front of customers. When our food was delivered she left the tray and the stand sitting next to me for a few minutes. Who wants to have that? So sad

Well that’s it. I’ve tried this place three times now over the course of 2 years and each time I was met with disappointment. The beer was warm in the first visit, rockfish tacos were extremely fishy on the second and the third time the elk burger tasted like the rockfish taco. I really wanted to like this place but alas, no bueno.

The food is good, quality takes time and I would rather have it the way I ordered it. The burger was juicy and delicious. The sweet potato fries were cooked just right and the whole plate was scrumptious.

Great selection of food and drinks. Area specific specialties as well. Elk and bison burgers on the menu as well as rockfish, in tacos or as fish and chips. Friendly staff, good food, full bar.

I placed an order for pickup, and they told me it would be 20-25 minutes. Ok, no problem. I ordered a single cheeseburger with a side salad. I get there 25 minutes after I placed my order, and they said it would be another 5 minutes. Ok, no problem. 15 minutes go by, and I ask if it’s ready… nope. When I finally got my burger, it was exactly one hour after I made the order. The worst part? Well, they forgot my cheese, and it was the driest burger I’ve ever eaten. Worst $15 I’ve ever spent. Better off eating a cheeseburger from the value menu at McDonalds.