La Hacienda El Méxicano

1817 University Blvd, Tuscaloosa - 35401
78 reviews
Mexican
(205) 758-1161

They were very rude and then charged me $55 for a $5 transaction. When I called them about the fraudulent charge, they hung up on me immediately. Just go somewhere else.

Absolutely Amazing! Great prices! Great family friendly location. I had a Strawberry Baby Pitcher Margarita that I couldn't finish. Definitely add a extra shot to make it stronger. Steak was a bit chewy. But other than that great service.*As we left a gentleman did walk out the back and take a piss! He had on a apron, I really hope this was not the cook! Maybe dishwasher but definitely had me thinking ?

Hands down the WORST restaurant experience I’ve ever had. Don’t come here! The owner was SO rude. He messed up my order and told me I didn’t order what I said I ordered. Gave me the wrong food and refused to give me what I ordered. Literally the worst experience I have ever had.

SO RUDE! I asked the waiter for a water, he put his hand in my face while I was speaking. I let it go because I assumed he was just stressed about the big crowds coming in. We were only there 10 minutes when He would not allow any of us to order anything else off the menu and brought us our tickets as soon as we got our food. I expressed to him it was rude and he shoo’d me away. He charged all of our cards for incorrect totals and when we asked him to correct the issue, he refused to fix the problem. I asked another worker to help address this issue and he ran over to us while we were talking and cut me off so I wouldn’t tell on him. I don’t know why he was so rude. Maybe having a bad day? But I will never be back. Food was yummy tho.

Authentic cuisine and love the 32oz margarita!

The Best Mexican Food Ever!!Added Alabama Swamp Juice from Big Al's Sauce Co. Omg

Terrible customer service. The waiter seemed in a rush and while placing hot fajitas on my table they sent them flying all over my lap, ruining a pair of over $100 pants. I didn't want to make a big fuss over anything, but not a single person in the establishment seemed even slightly apologetic for ruining my clothes. Then, when I was given the bill, I asked the manager if there was any slight discount I could receive(even a free drink would suffice) and they looked at me, laughed, and said “no”. Then as I was paying my bill they began to laugh and look at me speaking Spanish. I might not know the language but I definitely can tell when people are talking about me. I’m not one to write reviews like this but me and my coworkers have been going here for a while and the way I was treated today was absolutely unacceptable. I wouldn’t recommend anyone to go to this restaurant. I honestly wish I could give them zero stars but unfortunately, I can’t. Save the money and go to a better place like Los Tarascos.

My coworkers and I had a terrible experience here today. The food was o.k. at best but the service was terrible. You could definitely tell one of the workers had an illness (FLU, COVID, etc.) and was taking medicine at one of the tables. Also, after an unfortunate accident with one of my coworkers getting treated badly, no one apologized or offered a discount on the food. The cleanliness, service, and environment are not desirable.

Decent Mexican restaurant; menu had standard fare as you would expect. Price was good. Only real issue is everything had sooo much salt. Service was adequate at best. Don't expect much conversation in English or Spanish.

Get the chorizo queso, me and my crew go here alot