Subway

2c W Ridge Dr, Phenix City - 36870
79 reviews
Sandwich Shop
(334) 297-1699

THE SERVICE. SUCKSThe two blondes that work Thursday night about nineO’clock put my meat on the bread then fix the next guy sandwich and stand at the oven and talk my sandwich was still sitting there a couple minutes later still sitting there.SAD

Story to big for review will ask to speak with a manger. However my experience was fixed at 280 subway.

The staff and food are great. Pleasant experience.

The white older lady with all the tattoos and short hair is so rude! She didn’t greet me and was so nasty! Attitude like she didn’t want to be at work! I order a salad and she cover my salad up with plastic wrap! Didn’t explain to me why she’s doing that, which I assume they ran out! So I’m asking her for all the stuff I need for my salad, she was getting a attitude. Didn’t even tell me they didn’t have salad dressing packets. Didn’t even read me my total or my change. But ask if I want my receipt.

Only one person working. Terrible attitude. Stood there for 15 minutes without being helped. And the person working was shaking her head the entire time like she was irritated at doing the job at hand.

I left a review about a month ago, I guess it was removed.The food is typical and the restaurant is clean enough. The staff sucks. They are rude and indifferent. They pay no attention to what they do with their gloves on between sandwiches.I have seen a few girls there who are polite and actually care about their jobs but they must not work often.

Had nice cheerful service from here tonight! 11/30/21

Slow service and got food poisoning from the tuna!

One star, only because I can't go lower. Every time I have been to this store I have walked out with, at best, not what I originally ordered due to not having ingredients. The past 2 times I have attempted to place mobile orders, been charged for food, and yet walked out without anything. Tonight I attempted to place an order on the app, but was told it didn't go through. My card was charged for each attempt. I attempted to call the store 3 times, no one ever answered. Went to the store, waited 15 mins to be acknowledged, was told they didn't have my order, tried to place an order, and was told I had to go to the back of the line. Completely unacceptable.

Delicious subs and friendly staff, I've eaten here two days in a row. They are also clean inside with a score of 99!