It’s like I never learn my lesson. Idk why I keep coming here. The service is terrible, the wait for mediocre frozen food is ridiculous, they rarely have what I order… and everyone there could really care less.
Wasn't bad. This was the first time we have ate at this sonic in a very long time. Food was decent and service was ok. They seem short staffed but who isn't these days.***edit regarding the comment below***It's not the customers responsibility to click the link and give another review. Fix the consistently mentioned problems and reach out to the complainant here since you're already monitoring the reviews.
Might as well close down no reason it takes 40 minutes to get a cup of water
Breakfast was AWESOME! I used to go to Sonic for ice cream and slushy, WOW, Customer Service and Breakfast was Outstanding with Fresh Orange Juice! (Thank You Sir 3/11)
Not bad, the food is good and reasonably priced just order online for your meal and pick it up because they get a lot of business and you'll be waiting for about 20-35 minutes just to get your food.
I don't know who owns this sonic but they really need more people and they need to retrain the ones they have. Horrible experience. Did not get what I ordered, rude people waiting on you. Don't go here
Horrible service from teenagers with bad attitude. I ordered a root beer frosty and when I got up the road, I noticed that they gave me a super watered down root beer slushy. If they didn’t understand the order, they should’ve said so.
Very slow and have been twice and forgot to prepare my order. People in drive thru behind me got orders each time. I did not! Needs improvement!!!! This is a very busy road!!!!!
One star based on two visits more than a year apart.First visit in 8/2020 was marred by the fact that the first stall I pulled into did not have a functioning speaker. When I moved to another stall that speaker system barely worked. Wait time was incredibly slow and the server deliberately did not return my change. I had to get someone else on the speaker to ask for my 8+ dollars worth of change. On top of that when I got the food home it was an “edible” slapped together burger with bottom of the barrel ingredients and the bacon was burnt.Today’s experience set the bar on the ground and kicked it across the room.The first stall had a non functioning speaker system and upon switching stalls that speaker system apparently did not work either. The button was blinking, the lcd screen reassured me there was life out there, somewhere. A fact that was confirmed when someone pulled into the the stall next to me. It worked very well! I’m very glad that gentleman and his daughter were not left waiting, wondering if anyone would eventually be with them. As I waited a car on the opposite side switched stalls in an attempt to get a working speaker of their own. I watched him press and press and press that little red button. Hoping, praying a voice from the other side would reach out and give him the strength needed to endure this strange social experiment. I have no idea if his efforts were rewarded and by the time the gentleman beside me got his food I had been waiting almost 25 minutes. I was not about to play musical Sonic stalls in an attempt to find the holy grail of drive in fast food. So when the gentleman beside me left, so did I.To sum up my Sonic experience I went from being barely served and almost robbed in 2020 to no service in 2021. After visits like this it would be hard to imagine the experience required to lower the bar even further.And that got me thinking.Based on how Sonic treats its customers it’s entirely possible an employee could come out and smash my windshield with a baseball bat just for having the audacity to even attempt to order food. Or in the event I could actually order food and receive it I almost expect the manager would come out and ask me if I ordered a knuckle sandwich then immediately punch me in the throat.If there is in fact some benevolent christ like figure that keeps all things in check and balanced, hopefully it will see fit to make 2022 the year Sonic dissolves as a company, physical locations are razed to the ground and their current employees find work with other companies that not only pay better but also aren’t an embarrassment to be associated with.I don’t hold much hope for that reality but a guy can dream. And while we all wait for the guy on the big rock candy mountain to work in his mysterious ways join me in avoiding the Sonic brand whenever possible.“But internet stranger where did you go after you left Sonic? How did you satiate your hunger?” I hear you ask. “What did you do to fill the void Sonic had carved into your soul?” Yes, yes internet reader I will reveal my secret to you now.I went to Burger King.
The establishments are always enjoyable. Food is awesome, choice of slushes are great. Prices are comparable with other fast-food testaurants.