If I could rate 0 stars I would. Just waited an hour for food we were told would take 7 min. We were also told we couldn't have a receipt because there was no paper.2, 3 piece meals with mashed potatoes and coleslaw. Nothing special.After an hour we were told that they still hadnt made our order. We were the only customer asked to park and wait another 10 minutes.After a further 30 minutes we again went to ask for our food and were asked to see our reciept. We told them we didn't get one and they told us there's no way to find our order or see if we paid.We are Caucasian and the woman in the drive through was African American as well as the other employees. I do feel like we were cast aside in a racist way.Not everyone can afford the luxury of eating out. I'm a cancer patient and my husband struggles to work enough to make us by. So eating out is a treat for us. Little do they know, they sent us away with no food at home and it was late enough from waiting so long, that no other place was open to get food.I will never eat at this kfc again. There's no reason for hateful and rude behavior. Whatever issues an emoyee has they need to leave that behavior at the door before they clock in.If this is a standard for your employees, I sincerely hope that this place goes under.Pitiful.
Staff was friendly and professional while ordering through the drive thru. Food wasn’t as fresh and warm as it should have been but the flavor was amazing and on point. I decided to try the spicy chicken bowl and there was plenty of gravy but half of the chicken was a little over cooked but it still tasted as it should. My bf decided to get their regular chicken bowl and said it barely had any gravy and tasted bland. Biscuits were fresh and perfectly cooked. We would go back and try something different.
Pulled up to window for service around 6:30 pm. No chicken ready. Had to wait 15 min for order. KY chicken is usually pretty good, but this was very salty. I did not take it back. I just counted this one off.
I'm always going to KFC ..The Chicken is Great..The Salad is Great..The Potato Skins is Great,The Side Dishes is Great as well..The Soft Drink's is great to.I \\\"ll recommended KFC to Friends and Family.
On January 29 2022, order 8 pcs,they put what they wanted inside the box mostly thighs.I called them and they wanted to know if want to bring it back, I live 15 mins from there on a good day. Someone has to do a better job on customer service and quality control on getting the order right the first time.
It was all good except the chicken .. It was under the heat lamp to long an the breast were a little raw .. I don't know what was wrong with them .. It's usually good ..
This is by far the best KFC I've ever been too, the food is always hot and delicious!
I would first like to start off by saying that I never had a problem with this particular KFC. The manager and staff are usually nice and my food hot. However, last night on 11-26-2021 around 6:40 pm I only ordered a small fry. I checked the fries and they were warm. I asked the cashier may I have some fresh fries. She then yells to her manager Josie that I wanted fries dropped and asked me to pull forward. I pulled forward for about 10 minutes or so and still no fries. I walked up to the drive Thu window and knocked. When the cashier opened the window, I asked for a refund. As I am standing at the window waiting for my refund, I hear a female worker say, I don’t care nothing about it and just kept repeating how much she doesn’t care very loud. A gentleman came to the window (not sure why) but he didn’t know I was standing there, he just looked out the window. The manager and staff were very rude and unprofessional. No wonder the staff doesn’t care nothing about it, when the manager is the same way.\\nI never had any problems when the male manager was working. Don’t give customers old food and then get a attitude when fresh food is requested.
I ordered 2 2piece chicken meals (#1). When I received my order the chicken in both meals was old and dried out. Visually you could see the meat shrinkage from the bones and the dark brown coloring. The coleslaw was slimy. When I asked for a replacement the staff kept repeating a replacement. The manager replaced my meals with fresh chicken with no apology.\\n\\nThis is a consistent problem. I won't return.
Chicken did not yasyr that good. Tasted old and very greasy