Taco Bell

2400 Pepperell Pkwy, Opelika - 36801
140 reviews
Fast Food Mexican
(334) 749-0770

This is the first time in at least 6-9 months that a restaurant or fast food place has had excellent service and gotten our order correct! GREAT JOB YALL!

ONLY REASON YOU GOT A 3.6 RATING IS BECAUSE OF YOU GETTING YOUR FRIENDS TO POST REVIEWS! DON'T EAT HERE UNLESS YOU WANT PROBLEMS, LET THIS STORE CLOSE AND THESE EMPLOYEES FIND ANOTHER JOB. Went to pickup lunch and they got the order wrong, I have diabetes and ordered a sugar free Baja blast got a sugar one instead. They got the order wrong threw the cinnamon crisps in the bag to fall out of their container and when the issues were brought to the managers attention she had an attitude like who cares. Won't eat here again.

9:00 PM - 9:38PMI had to go inside because of the drive thru being down (???) and used their self kiosk. I ordered a Burrito and hard taco supreme combo with a drink. I swapped to a soft taco supreme. The kiosk completed my order and I paid. The kiosk looked like it was done but was stuck at the order screen asking me if "I was still there?" I stood there for awhile trying to figure out if I was done or not.The only good thing about the experience was the young man asked at first if I needed help with the kiosk to first begin my order.I finally got my food and left. I left without getting a cup for my drink and my soft taco wasn't supreme. I paid over $8 for this order.With Kiosks taking away cashiers and the ability to communicate with them lost my business. This was a clear example of the changing times for customer service.The lady after me was about my age had similar problems. You guys keep this up Taco Bell won't be around any longer.=-(.This is probably why mom and pop taco shops and trucks are doing better.

I am SO over this Taco Bell. Everytime I go..SOMETHING is wrong with my order! This last time (about 10 minutes ago) me and my husband went through the drive through to order us some food. He ordered 2 beef burrito supremes, a chalupa, and a large Dr Pepper. I ordered 2 Gordita crunches, a spicy potato taco, and had to order a freeze because as usual…they were out of most sodas. When we got the bag, from the window, the whole bag was SOAKED and falling apart. We get home and start pulling things out and they didn’t even wrap the stuff correctly! Most of the toppings were EVERYWHERE in the bag! His food was cold, my Gordita crunches were crushed, my potato’s were BURNT and HARD! It’s ALWAYS something wrong at this location! Absolutely ridiculous and DEFINITELY will not be going back there.

A solid taco bell, but it's part of the taco hell franchise so I can't go past 4 star.Much love to the workers! UNIONIZE

I got hired at this location on December 31st, 2021 and the other staff have been wonderful! Best Taco Bell ever!

Friendly servers, quick service and the new vegetarian burrito was good. Taco bell might be back on my rotation.

The understanding of wearing gloves must be new to these workers. You don't wear them to do everything and then fix people's food! ??‍♂️??‍♂️

I just got hired and the staff is really supportive by helping me get ready to work at this location.

My order was right and the lady helping me was extremely nice!