Sold me a their new "signature" drink before they told me they were out of half the stuff for it. Only got half my order of food. This place is a bad joke. Go anywhere else. I'm a trucker so I've been to a LOT of Dunkin stores. I know I'll never be back to this one.
Restrooms were out of order and the staff seemed like they could care less about it. I'm sorry but I just drove all the way from Atlanta and I really had to go..thank god walmart was across the street. Coffee was alright. i guess this kind of experience is to be expected in Alabama lol.
It took 15 minutes as a walk in customer with only one person in front of me to get my order taken. The attendant was more interested in her cell phone conversation and text messages than taking orders. When she did take my order...it took three times for her to get a simple hazelnut coffee ordered. It was still wrong. I swear everyone in the store was trying to win the uncustomer service award. Won't be visiting this place again.
The girl working the drive thru today was incredibly rude and seemingly irritated that I just thanked her and drove off without ordering. Needless to say, I will never be returning to this particular Dunkin.
Was just at this location this morning. Upon taking my order I asked for salt and pepper, the cashier stated that she would put it in my bag. Moving to the next window, I was handed an iced coffee that I did not order. A second person came to me and asked me what I ordered. This was the same person who took my order. A third person actually had what I ordered and I asked if there was salt/pepper in the bag, she looked me in the eye and said yes. Well of course once I got to my destination there was no salt/pepper and the food appeared to be thrown haphazardly in the bag. Would rate a 0 if I could. I'd rather not spend my money on food provided to me by forgetful, slow and non-truth telling people.
Ummmm … no offense to the staff, but there were things about this place (and I assume all of them) that will pretty much ensure we don’t return.1. Cash is required for gift cards. (Yeah, cash! Who has cash??)2. An order of hash browns is a little container of six (!!!). Seriously.3. Snackin’ Bacon = a small pile of droopy bacon pieces. They taste good, but not worth it.Again, I’m not complaining about the staff. Not their fault.
Almost everytime something is wrong. Today there was a large amount of grounds in my coffee. The donuts always have a skimpy amount of icing, but today that skimpy amount was melted and dripping off. Third our biscuits were burnt on our chicken biscuits.They have corrected items before and the service isn't bad but when I get to the bottom half of my coffee at home and discover it's full of grounds I don't want to go back.
The Coffee is always great but the donuts are Never fresh. I have gone inside many times and ordered coffee and donuts and I have never yet had fresh donuts. Usually there's only a few donuts available to buy. This store has problems!
I’m out of town l, I’m from NY and I went to this Dunkin’ for coffee and donuts and the girl at the window was rude. She got my order wrong and was mad because she had to correct it. Then when she gave me the correct order she shoved it in my hand and hurried up and closed the drive thru window and walked away. If I come back here I’ll never stop at this Dunkin’ again
Great little place to go not a big store but great donuts and the best apple fritters if you get before they are gone.