Dairy Queen Grill & Chill

3160 Taylor Rd, Montgomery - 36116
93 reviews
Fast Food Burgers Ice Cream & Frozen Yogurt
(334) 272-1818

I haven't been to this Dairy Queen's location in a hot minute let alone Dairy Queen's in awhile so me and my mother decided to stop here to get us a bit to eat for dinner. I've never had an issue in the past with this place, the service & the staff has always been excellent but today? Absolutely terrible, out of all the drive-thru servers I've had to deal with when visiting, Dawanna is by far your worst one, not only does she have terrible manners, her attitude needs to be checked too. I didn't notice her once wash her hands after she pushed her hands through her braids yet she's steady fixing drinks, food & handing money too. If all she wants to do is stand around & look cute while playing with her braids then she needs to quit & let someone who actually wants to do their job properly work there & on top of that she had the audacity to give me this old food that's been probably sitting since lunch. It also looked like a green booger was inside the box I got that out with a napkin. Also idk what this cold bread supposed to be, i didn't even bother to eat it or them cold hard things y'all call fries, I ended up throwing it away. Y'all ain't got to worry about us, this our last time coming back here in a long time. I'll drive to Atlanta Highway before I come back here.

Friends got things. I did not. They said their choices were good ones.

We typically stop here on fridays after shopping and other errands. Our order is always correct and the staff is friendly.

They are not up to date with THEIR APP. I placed an order and had a in app coupon to scan which would've cut my order price in half, but they couldn't scan it. I told them I'm sorry, but I can't/won't pay that, the only reason I came was to save. They just stared at me, so I left. Lol

I only get blizzards but those alone are with the stars, unlike a Mcflurry I can always get an Oreo blizzard. The owners are great people.

Got there at 8:50 p.m. on 5/19/22 and they are only serving icecream!!! Since when do fast food stop cooking so early!!!!???

Was good except I really wanted a twist cone, but they said they no longer do the twist, only vanilla.

No online ordering at this location is a big issue. Always long lines. Food is usually somewhat quick but if they would accept online orders it would make everyone's life easier.

Always yummy desserts and food. Great customer service.

Chicken basket good had a old hard tender in mine though ?