“System is down” so instead of letting people know with a sign on the drive thru menu they just don’t answer and let people sit there. Gotta love it.
Who ever was working the drive thru on July 12th at 12:00pm was extremely rude. She wouldn’t let me finish my order and would often cut me off before I finished. The over all attitude of not wanting to be there was very prevalent. I try my best to be kind to the people working fast food. I know it can be tough talking to people who aren’t always so nice, but maybe try not to start as hostile with every customer.P.S. The young man at the window was very nice.
I am so disappointed in my food today I worked at sonic for a long time so I know how there food is made I came thru the drive thru tonight at 10:45pm 6/15/2022 and ordered a #4 with fries the burger didn’t have the onion ring had barbecue sauce on it and no lettuce or onion then my fries were half empty so I thought some have dropped in the bag but no and they were stele and cold like I come to sonic a lot and never had this problem the only thing that was good was my drink and that says alot
Will not be back. Drive up order for three drinks, no food or shakes, and we had to wait over 30+ minutes!! No one seemed to want to come out of the tiny office to bring people their orders. At least 10 cars went through and received their orders in the drive thru before we finally had someone come and take our card. Yes, take! Which I hate and usually never give my card to someone to take at away at a fast food restaurant. The cc machine outside was not operating, and we had waited for over 30+ minutes with a toddler in the car, so we weren’t leaving without our lemon-lime drinks
When you wait 30 minutes in line and at the window for your you would think that it would at least be fresh..... Nope not at all.. I work all day and was hoping to try again from you guys to get hot fresh food. If all your employees wasnt kids and had adult supervision maybe just maybe it would be different. Doubtful but just hoping. I pay alot of money for nasty food you should be ashamed.
Me and My dad are door dashers. We were doing a order at this sonic. We pulled in one of the little parking spaces and pushed the button. They told us to come through the drive thru. We did and there was one girl that was doing alot. She had long conversations with both cars in front of us. If you know doordash you are on a timer to pick up and then deliver. We ended up getting the food and delivering it safely and on time.
Waited in the drive thru for about 20 minutes. Then finally got to the speaker and waited about 10 minutes, no one ever came over and asked for our order. We said hello multiple, multiple times to hopefully get their attention. We finally left and went to Chic Fil A. Never again, Sonic, never again. I’ve had one too many bad experiences here.
I placed an order on doordash for this sonic, the dasher arrived and spent 35 minutes in the drive thru. That is absolutely ridiculous right? Well my boyfriend just ordered from THIS SAME sonic. Our FIRST dasher arrived, waited for 15 minutes and left, second dasher has been sitting in line for 55 MINUTES!!!! And on top of that they handed our dasher a melted blast. She obviously handed it back and asked for it to be remade. This is ridiculous. I understand being short staffed. But there is no reason someone should sit in like for 55 minutes. We placed this order at 8:45, it’s now 10:12….. this is crazy. Do better at this sonic. Hire more people, DO SOMETHING. We won’t be ordering from this sonic ever again. I’ll tell you that.
It doesn't matter which one you go to ..when you order a shake it's never mixed up it's always vanilla until you get to the bottom and that's every location I've been to ... there needs to be some better training or a management change
I enjoy their appetizers and burgers, but let's face it... we're here for the ice cream and frozen drinks!The wide variety of decadent flavors of the shakes and blasts can be tempting, but sometimes there is nothing better than a big ice cream cone on a hot day.When you have a big thirst that you just can't quench with a soda, then a Route 44 cherry limeade is in order. Just make sure you ask for extra cherry to counteract the tartness of the lime.