Nice employees. He was training and he did ok. The food was good and hot.
Foods good always check your bag before you leave for forgotten items and sauce requests
This Saturday morning at 11:18 a.m. I arrived in the drive through with no one else in line. I was politely asked to hold. At 11:30 I got frustrated and pulled off without ordering. I won't be back.
Went through the drive through lane the worker couldn't hear me very well. Her service was very courteous though. The food was pretty good.
We decided to go in. The food was fresh and friendly staff. I asked for eating utensils because we were traveling and she was generous. Pleasant experience
More than just a fast food joint, The Captain serves good food hot and fresh with a smile. The salmon dinner is delicious served on a bed of rice, two hot sides and a drink. I've become a frequent diner. After a rain, the entrance to the parking lot stays flooded and like all restaurants, they are experiencing staffing issues.
Hand's down the food was amazing service was excellent so much better than the store in semmes ala
Customer service at the drive thru window was excellent, but the food was not. I ordered grilled white fish and shrimp. The fish was a bit undercooked for my liking, and the shrimp was waaaay too salty.Other than the food not being too good, I was pleasantly surprised at the warm customer service that I received. The lady that took my order was extremely patient, helpful and nice. Once I got to the window, I continued to receive great service and attention, as there was a wait for fresh food. There was also a really nice young gentleman that asked if I needed any condiments and handed me my food.You all may not have gotten the food just right, but I definitely left there feeling better. There is nothing like great customer service.Thank you! ?
This is an underrated gem of a franchise. By far some of the best chicken tendies I have ever eaten.
This was my first time ever at Captain D’s I got the batter dipped fish and it didn’t even taste like fish or smell like fish. I went back up there to get it exchange out for chicken tenders due do the fact of it being nasty. The manager said I could not exchange it for chicken tenders that I would have to buy it. That’s not good customer service my fish was nasty and she acted like her giving me chicken tenders was gone cost her whole check or something.