This particular IHOP is new and the hostess there was rude. Never acknowledged us while we waited to be seated. The best thing about this place was our server Johnny! He was great! Took our order didn't even write it down and came back and everything was perfect! If you go to this one asked for Johnny as your server he will take great care of you! Thank you Johnny, you were the best part of this place!
They have closed
Is anyone managing this business? Still no staff post pandemic. Closes at noon most days and only does carryout. If your not going to make improvements then its time to throw in the towel and stop operating like a lemonade stand at a curb!
This was the best service I have had in years!!!!!!! The very best male server that I can say that I have ever had in my life. I'm a head server at Waffle House and I know a talented and great server when I see one. Johnny D was beyond great he was amazing!!!!! He was friendly, took initiative, was very assertive, and just worked the floor. Our food came out expeditiously and he even got my Togo order out quickly! Will definitely be back to see him!!! He was AMAZING!!! THANK YOU SOOOOO MUCH JOHNNY D!
Every time I arrive, they are carry out only.Today I walked in to a full dining room of people, but apparently they stopped seating at 11:45.I tried calling for 15 minutes, to find out if they were seating, and no one answered the phone.Clearly understaffed, and not able to run properly due to staffing issues.
I have called 3 times with nobody picking up. As of last week the dining room was closed which was not posted online so wasted a trip out there. Trying to figure out if it is now open but nobody will answer the phone
Well tried this location and was greatly dissatisfaction with the food and wait staff, just need to close down and start over. The food took so long like unreal how long it took and just hate we decided to come here
Food was excellent. Service was outstanding. Johnny D is an amazing server & did an excellent job accommodating me during my visit. Staff is very friendly. Only complaint I have is this location needs heat in the building...had to dine with my coat on.
Food was great, but somebody needs to turn the heat down. A couple and there daughter and grandchild got up and had their order changed to pickup because of the heat. The food was wonderful as usual, even though they're short staffed. All in all, I'm going to give them five stars. Being short staffed in Birmingham can't be fun.
Awesome food !!! Staff was so happy and service was great gets busy but its great Food !!