The hours needed to be updated for the East Gadsden KFC which is KFC and Taco Bell, it says that the hours of operation is from 10:00 a.m. to 1:00 a.m. and that is false the 1:00 a.m. is for Taco Bell and the closing hours for KFC that I've been told by one of the workers there is 9:00 pm for KFC. So I noticed that there was an update for the hours 2 weeks ago well they need to update it again and have separate hours for KFC and Taco Bell. It Says on the hours that KFC is open is from 10:00 a.m. to 1:00 a.m. that's for Taco Bell. The hours for KFC is from 10:00 until 9:00 p.m., I had made an order for KFC at the East Gadsden location and I thought that they meant KFC closes at 1:00 a.m. and I called the store and I had complained because I had ordered a 12 piece bucket meal and I was supposed to have six biscuits with my order and when I put my order in they were out and they told my Dasher that it was going to be 20 minutes for the biscuits to be done so they gave me six chocolate chip cookies for the substitution of the biscuits because they were out and it would have taken 20 minutes for those biscuits to get done. So the hours of operation for the East Gadsden location needs to be updated again and they need separate hours for the KFC store and the Taco Bell because like I said it shows operation for that location is 10:00 a.m. to 1:00 a.m. for KFC and that needs to be changed thank you.
The general manager at this location is horrible. The service is horrible the drive-thru time is horrible. I was told that the area director was Michael treble and he only comes through when he wants to. This place needs to get it together it's not a good representation of Bill Byrd.Mr Bill has high standards and he wants his restaurants to operate better than what they're doing. This could really be a money-making restaurant I guess the manager doesn't realize are most of the money comes through the drive-thru if you will move the drive-thru you will increase the sales. The employee should get off the telephone stop being rude and disrespectful to the customers repeat the orders back to the customer and make sure that the orders are accurate. They are still good managers out there stop settling for less stop hiring just anybody because you need bodies in the store
Trifling. Who’d serve this to someone. I was in a rush so ate fries despite the appearance of this box and when I touched the chicken I saw the awkward appearance. So glad that I stopped to look! Smh
The biscuits are so hard they can break a windshield and you can pave roads with the mashed potatoes.
10/5 my mother & I drove through this location to help celebrate her 95th birthday that day. I ordered 4 legs & 4 thighs, a large mashed potatoes and gravy & 2 large coleslaws. The sides were very good, but I received 2 chicken breasts which I didn't want. All the chicken was dry, dry, dry. I'll be trying a different location. This was a big disappointment. It was supposed to be a treat.
Ordered 3 pc all white meat, came with 1 side. Got 3 pcs dark meat, very greasy, not anywhere near what this location usually serves, mashed potatoes were awful... my dog wouldn't even eat them. Very disappointed.
Always fresh, the best kfc
Always fresh, the best kfc
Went through the drive thru almost 20 minutes ago ordered the family feast for $25.99 just to get 6 hard biscuits that felt like they had been cooked at 2pm, my 3 large sides was basically a small in the container, and to top it off I call to speak with management and she has the audacity to ask me do I want to bring the sides back and they replace them! What about the rest of my food that’s hot while I’m coming back for some sides that should’ve been fixed right the first time. Poor management and poor customer service I will be calling corporate that was very unfair and unprofessional need better work ethics.
They had to work on Easter and they were making the best of it. My hat goes of those that had to work and our picnic was great because of them.