Cracker Barrel Old Country Store

101 Taylor Dr, Gadsden - 35904
235 reviews
American Southern
(256) 538-5938

Service was awesome and very enjoyable

Very friendly staff food is delicious ?

Ordered hamburger steak, medium well, got well done. Chef needs to read the waitress order before ruining two really nice dinners.Okra was delicious and hot, potato casserole also delicious.Waitress was great. Attentive, quick to bring food.Checkout was a disaster! There were TEN customers in line ahead of me. Took wayyyy too long to check out.

We had a good lunch. Looking around the stre and doing g a bit of shopping made te wait to get our table seem not long.we got there right at lunch, and it was busy. Even like that our wait was not much more than 10 minutes on a Saturday. Good southern food great options for the kids and at great prices. Love the option of the all day breakfast. Personal preference but did not like the cornbread, but loved the biscuits and devoured more than one!

I have never written a bad review or rated any restaurant so poorly.Went on a Monday morning - not the weekend. It wasn't terribly crowded.The coffee and juice came fairly quickly. BUT the Orange juice was watery with ice crystals.Service was slow. Server spent over 10 minutes chatting with the table next to us. Meanwhile, there was a table of 8 also waiting for breakfast. Seems they had an issue with some of the orders which only delayed our order.20 minutes later. When it finally came. The eggs were good. The biscuits were good. The sausage was burned and dry. The pancakes had a coating of grease. The grits were lumpy and lukewarm.Bad food. Bad service. Never again!

It took me over an hour to get my Togo order during a very slow night. I had to ask repeatedly for an update. When receiving it I was informed that they had no mash potatoes, no loaded baked potatoes, so I ordered French fries. My hamburger steak was too salty ( not sure if it was the gravy or steak, but all I could taste was salt, every bite. The French fries were hard and very old, but I was told that they were being dropped. I even questioned them coming out so soon, but was told that they were freshly cooked. The turnip greens were more meat than greens (disgusting). To top it all off I was given biscuits with this meal, instead of corn bread. No thought was put into anything. I experienced a horrible dinner that I waited entirely too long for. SMH

Our waiter, Will, was good to us. He could tell we were tired. We had just driven 10 straight hours. We were looking for a place to relax, and have some good food. We found it. I had the country fried steak, and my wife had French toast. Just what we needed.

Managers are great, and food is delicious. What more can you ask for? Came to Frank first about an issue, and it was taken care of respectfully and immediately! Both Frank and David are great at their jobs. Food has always been delicious and hot, even during the understaffing. This place deserves a hundred stars

Managers are great, and food is delicious. What more can you ask for? Came to Frank first about an issue, and it was taken care of respectfully and immediately! Both Frank and David are great at their jobs. Food has always been delicious and hot, even during the understaffing. This place deserves a hundred stars

I'm a traveling nurse and have been away from home awhile. My first meal out (alone of course) for days. 30 min wait for a table, willing to wait for a decent meal. I got to my table and the waitress assigned to my table was a no show. I sat there for 20 minutes with no waitress to take my order. Meanwhile people that came in after me were already getting food. My waitress said she'd be right there but walked around and never came to take my order, totally ignored me. I stopped the hostess and he apologized and got my drink and said he'd talk to my waitress. She again never came. After 30 min, I was on the verge of walking out or just crying (rough week in healthcare) when I asked another waitress (Rachael) who wasn't assigned to my table. Rachael graciously took care of me and all of her regular tables out of the goodness of heart. I understand being short staffed, I deal with that everyday myself. From the pic of the bad waitress, you can see many empty tables. So, they were not short staffed, the no show waitress only had one other table. It's the worst service I've had a Cracker Barrell in 40 years. Huge thanks to Rachael that took care of me so I could have a decent meal away from home for a change.